Excy Umayan

EXCY MAY RAMOS UMAYAN PROFILE PROFESSIONAL EXPERIENCE Dedicated and fast-learner profesional with solid experience VANDA PAPER PRODUCTS ENTERPRISE CORPORATION INC PAYROLL ADMINISTRATIVE | Sept 2024 – October 2025 in data management, customer support, sales, and payroll. Thrives in fast-paced settings with strong problem-solving, communication, and teamwork skills. Committed to growth and excellence. • Monitor daily logins, attendance, overtime, government contributions, and taxes for nearly 500 employees across two branches. • Process and deliver bi-weekly salaries accurately and on time, handle daily payroll inquiries, and ensure integrity in managing large amounts of money using Microsoft Office tools, especially Excel. UNITED SYSTEMATIC ACCOUNTING SERVICES EDUCATION DATA ENTRY ESPECIALIST | July 2023 – September 2024 Assisted Chinese businesses in BIR tax compliance by managing • BSBA MAJOR IN MARKETING MANAGEMENT Manila Business College Sept 2023 – Jun 2025 • Graduated Magna Cum Laude • Consistent Dean’s Lister throughout college. BACHELOR OF SCIENCE IN ACCOUNTANCY receipts from around 300 companies, computing sales, purchases, and taxes, and encoding data into BIR forms and Excel reports. Maintained high accuracy and speed while working under pressure • and meeting strict deadlines. ALORICA PHILIPPINES INC. TECHNICAL AND SALES SUPPORT REPRESENTATIVE | July 2022 – July 2023 Provided technical and sales support for voice accounts under voice • account, assisting both paid and free users with billing, technical, sales, and general concerns. Used Salesforce for customer data, AnyDesk for remote support, Microsoft Office (Excel, Word, OneNote, Outlook, Teams), and Google • apps (Drive, Docs, Sheets, Calendar, Meet, Contacts, Chrome) to manage tasks, communication, and collaboration efficiently. Pamantasan ng Lungsod ng Maynila Sept 2023 – Jun 2025 • Was a consistent Dean’s Lister during a 2-year stay. CUSTOMER SERVICE REPRESENTATIVE | June 2021 – July 2022 • • Assisted postpaid customers with billing and technical concerns via calls, chat, and email, using Citrix Workspace and Atlas for account management, and Verint to track performance. Utilized Microsoft Excel, Word, OneNote, Outlook, and Teams for documentation and communication, while coordinating with the team through Slack, enhancing communication, problem-solving, and multitasking skills in a fast-paced environment. • TOOLS: