EXCELSIS LUTH
BAIT
A L L - A R O U N D
V A
SPECIALIZATIONS
WORK EXPERIENCE
• Customer Service
• Email Support
• Amazon/Shopify Shop
Management
• Photo Editing
• Product Sourcing, Listing, and
Management
ALL-AROUND VIRTUAL ASSISTANT/ONLINE SHOP
MANAGER (Part time)
SHOPIFY KITE N SURF STORE
AUGUST 2021 TO APRIL 2022
Product
content
Description
writing
writing
Proof-reading
Product
CONTACT
INFORMATION
Web
image
content
Managing
website
editing
graphic
to
Managing
Managing
design
launch
Kite
Shopify
WooCommerce
editing
N
Surf
product
product
Zanzibar
listing
listing
- E, A Lopez Street,
Calamba, Cebu City, Cebu,
Philippines, 6000
EMAIL SUPPORT/MERCH AGENT
BUSINESS SOLUTIONS
NOV 2016 - MAY 2022
-Email
LinkedIn:
US,
UK,
https://www.linkedin.com/in/
and
exc elsis-luth-bait-
Email
for
support
and
-customer
Canada,
service
Perigold,
for
Joss
Wayfair
and
Main,
Birchlane
support
Ibotta
US
-
cash
back
account
handling
WORK EXPERIENCE
AMAZON All-Around VA
MR B'S MERCANTILLE,LLC
JUNE 2014 TO AUG 2016
Product sourcing
Fulfilling orders
Tracking Shipments and coordinating with couriers
Handling customer emails
Processing cancellation of orders, return requests, and claims
SUNTRUST Banking Account - Customer Care Representative
FEB 2013 - APRIL 2014
Handling inbound calls for customer concerns regarding
their checking and savings account
In charge of making changes on an account per
customer's request
In charge of making changes on a debit/checking card
per customer's request
EDUCATION
BACKGROUND
Leizel Joy Paclar
COLLEGE
Mandaue,
University of Cebu
BS
NAVAL
MARINE
OF
REFERENCE
Cebu,
ARCHITECTURE
ENGINEERING,
&
CLASS
2008
Cebu
City,
Philippines
Contact
6000
Solutions
Customer
Service
Agent
-
UNDERGRADUATE
Jessica Marie Dupaya
HIGH-SCHOOL
Tanza,
St. Nicholas School of Plaridel
1st
Year
June
-
4th
2002
-
Calabarzon
Philippines
Year
March
2006
Kite
N
Virtual
Looc Elementary School
June
1
-
1997
Grade
-
Province,
4108
Surf
Assistant
-
ELEMENTARY
Grade
Cavite,
6
March
2002
