Ewoud Tarara

Ewoud Tarara Luitenant Lippenslaan 36, 2140 Borgerhout --/09/1986 https://www.linkedin.com/in/ewtarara/ Professional experiences Tinypc LTD 05/2020 - 01/2021 Business owner  Building the business case to sell mini and all in one pc’s in Europe  Source manufacturers and negotiate requirements/prices with manufacturers for products to fulfill the bill of materials and use SGS services to do QC.  Building the customer feedback loops and services tools and processes for a seamless customer experience while ensuring low process overhead based on salesforce and twitspark.  Fulfill SAD, HS code and other import administration to import products.  Set marketing vision  Warehousing and logistics.  Follow CE/ROHS certification trajectory to certify electronics. Sustain Consult LTD 05/2017 - present Business owner  Producing furniture series for a global furniture retailer.  Develop the middle and long-term business strategy, co-create marketing plans, allocate resources, maintain business accounts, and comply with federal and state laws.  Building the customer feedback loops and services tools and the connecting processes for a seamless customer experience while ensuring low process overhead based on Odoo, twitspark and facebook business tools  High level management of employees (40) and external human resources.  Demonstrate understanding and appreciation of cultural differences and diversity.  Define the bill of materials based on the customer requirements  Sourcing and contracting of products from Chinese/Indian manufacturers, building relationships of trust. DIPS International 11/2017 - now Part time Head of IT  ICT management SMB  Strategic planning of business growth objectives  Ensure tech systems and procedures lead to outcomes in line with business goals.  Manage IT related human resources  Approve vendor negotiations and IT architecture Argenta 11/2018-08/2019 Service delivery manager/Solution Owner  Facilitate service management of IWS (IBM Workload Scheduler), Argenta build document management system, Collibra, and Axiomsl (Anacredit).  Analysis for all internal data procedures, simplify, standardize and automate processes, and improve data integrity to enhance decision making successfully.  Analysis of the customer facing portals and setting up process excellence visions together with business stakeholders  Selling and communicating change to process and stakeholders, bridging business and IT.  Establish the asset configuration and hierarchy as defined by the Data Governance Council / Implementation partner as well as develop the Service Delivery model by defining and deploying the service offerings, SLA performance metrics and RUN books for support operations and maintain the prescribed quality of service through SLAs and KPIs.  Facilitate service operations relating to Data management standards and data governance practices, Data Quality, Data Profiling, reference data management, and business glossary. Cevi NV 04/2018 – 10/2018 Project manager/SQL System admin  Created project plans in accordance with project management framework standards and procedures as well as identified ongoing issues and gaps within the project plan to eliminate implementation issues.  Introduced the Kanban methodology to keep track of the project progress. Introduced a planning tool to assign the resources to effectively manage 380 clients based on very fast changing requirements.  Extensively worked and coordinated business and technical staff. Comfortably communicated with cross-functional teams to drive results.  Led strategic efforts responsible for boosting profit, generating more revenues, and recorded profitability.  Designed, Installed and configured New Horizon on the customer’s infrastructure and also designed a script which successfully automated the installation on existing and new environments thereby lowering the installation time from 7 to 1 hour. YPTO NV Demand/Procurement Manager/Product owner 10/2016-03/2018  Made recommendations to improve the efficiency of program operations and also Investigated program discrepancies and made necessary adjustments.  Rebuild and build operational excellence towards a data driven customer service by removing overhead in the ICT support department of the NMBS.  Ensured that all stakeholders (business <=> IT relationship) work closely together from functional requirements to delivery of product or service.  Responsible for SAP PO and services procurement infrastructure (network service provider/trunking provider), hosting (data center).  Remodelled and implemented major changes within the planning, followup, KPI structure of the corporate supply chain and the connected tools.  Ensuring changes in any of the application, infrastructure or any other environments were implemented in an efficient manner.  Created and rebuild major process pipelines for the procurement workflow.  Created and rebuild Reporting on deliverables within the sourcing trajectory.  Created, maintained and implemented a comprehensive database for reporting of productivity statistics to comply with corporate policies which resulted in significant time savings and cost reduction.  Ensured GDPR compliancy of each already procured or new product or service.  Rebuild the legal department’s document management system from fax to a full automated workflow.  Effectively Established and maintained amicable working relationships with staff, partners and vendors.  Implemented new initiatives in collaboration with internal and external stakeholders. YARA 10/2014-10/2016 Workplace manager  Reviewed, analysed, and reported findings of the financial analysis and made recommendations to company stakeholders on how to improve profitability.  Reviewed, analysed and reported findings and suggested improvement trajectories.  Responsible for the project to migrate Lotus Notes environment to Microsoft Office 2010, Lotus Notes apps to SharePoint 2010, Windows 7 deployments, software transfers and licensing management.  Responsible for all network related services to connect the Belgian and Dutch office and production sites.  Managing internal and external resources within the project or operational scope.  Designed and implemented the business continuity and recovery plans for multiple platforms such as Documentum.  Responsible to coordinate all local incident management, problem management processes and procedures.  Established customer expectations of project scope, deliverables, procedures for project communications and dissemination of information for team members. Most recent work experience Coblo 07/2020 – 09/2020 Product development/start-up founder  Building a start-up to bring sparkling water creation to the homes of soda lovers.  Market research to cover the market its requirements  Technical and esthetical design of the device in cooperation with  Finding part manufactures in multiple countries and setting up the supply chain. 2plus Bulgaria 07/2020 – 09/2020 Service auditor  Full process and resource audit of Office 365 integration project.  Defined new project guidelines and procedures. Implementing change management to increase business and IT cooperation towards more efficient project delivery. Private time Handyman, traveller  Full time renovation of my 1960’s apartment. 08/2019 – 01/01/2020  Travelling Europe. Previous work experience EXMAR | Workplace Manager 04/2014 – 06/2016 Phillip Morris | Local support technician/Migration 11/2013 – 04/2014 coordinator/Incident manager Getronics | Service desk agent 01/2012 – 11/2013 DG international | Project manager/Linux system administrator 08/2011 – 12/2011 HP Enterprises | Service desk agent 11/2010 – 08/2011