Ewie Javellana
General Virtual Assistant--
live:.cid.4221dce-d3
linkedin.com/in/ewie-javellana
I am a motivated individual seeking a Virtual Assistant position to support business owners with their
virtual needs, reduce their workload, and contribute to their business success while gaining experience. I
am seeking to apply my education and skills to a role that aligns with my expertise and experience.
WORK EXPERIENCE
EDUCATIONAL HISTORY
Customer Service Representative
Ubiquity Global Services Inc.
January 2022 - January 2025
Bachelor of Science in Information Systems
University of Negros Occidental Recoletos
2014 Undergraduate
Assisting with account setup,
balance inquiries, and card
activation.
Handling and resolving transaction
issues, card replacements, and
technical support queries.
Providing information on product
features, benefits, and financial
management.
Managing inquiries through phone,
and email.
Documenting customer interactions
and reporting feedback to improve
service.
RELEVANT SKILLS
Customer Service
Create presentations
Basic Video Editing and Photo Editing
Accurate Data Entry
Schedule meetings
Organize social media accounts (this
includes posting, engagement, etc.)
Managing data through spreadsheets ,
excel and Email management Calendar
management (managing schedule)
Ability to perform different admin tasks
Appointment setting
AWARDS & CERTIFICATIONS
Top Agent of the Month July 2023
Ubiquity Global Services Inc.
