Evtim Tasev

Evtim Tasev

$15/hr
Team Manager with German - OTC at Zürich Versicherungs-Gesellschaft AG
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
35 years old
Location:
Sofia, Sofia, Bulgaria
Experience:
5 years
PERSONAL INFORMATION Tasev Evtim Sofia (Bulgaria) -- Sex: Male Date of birth: 23 February 1990 Nationality: Bulgarian WORK EXPERIENCE Dec 2017 – until now Team manager – OTC department Zurich Versicherung AG Participating on transition process. Managing a team and controlling of the achievement of the team goals. Preparation of reports and documents. Taking decisions within the responsibility. Initiating and controlling of process improvements. Creation of business relationship with partners and clients. Evaluation of the team members and reporting of the performance of the team. To report the current status of the project. May 2016 – Dec. 2017 Financial control specialist (OTC Department) Xerox Technology Participating on transition process. A role of key user in the team. Monitoring of the resolution of the daily activities. Onboard any new team member and complete training. Obtain and report on customer credit status. Ensure all payments are received by required dates. Manage customer disputes and escalate as appropriate. Perform any ad hoc activities as required. Handle queries promptly. Contribute to the achievement of customer satisfaction targets. Handle all disputes received by e-mail, fax, query and account management system and phone. April 2014 – May 2016 Data Processing Assistant with German GfK Bulgaria Searching for information in internet. Work in a specialized application for data processing. New article creation and item matching. Inserting received information in a database. Search by certain criterion in the database. Supporting the team and sharing knowledge. Provide support and execute different additional tasks, supporting the coding process. Follow the task distribution and the respective deadlines. Effective communication with the clients. April 2013 – July 2013 Intern – Operatations manager KMB Bulgaria Participate in the program for training and development in the company. Acquaintance with the work of each department in the hypermarket and the head office. Participating in meetings and giving opinions. Providing feedback. Researching the competition. Participation in various projects. Performs tasks set by the supervisor and department managers. EDUCATION AND TRAINING Sept 2013 – Feb 2015 Financial control and financial law Master University of National and World Economy - UNWE FACULTY OF FINANCE AND ACCOUNTING Internal control and internal audit; Standards for financial audit; Controlling; Commercial law; Financial law; Banking and stock exchange law; Corporate finance; Tax control September 2009 – May 2013 Business Economics Bachelor University of National and World Economy – UNWE FACULTY OF INDUSTRIAL BUSINESS Microeconomics; Macroeconomics, Business planning; Accounting; Business management; Business innovation; Investment projects, Project management; Risk management; Management of the human resources September 2004 – May 2009 Mathematics and English High school “Peyo Yavorov”(Petrich) Enhanced training of Mathematics and English. PERSONAL SKILLS Mother language Other language English German Russian Bulgarian UNDERSTANDING SPEAKING WRITING Spoken Spoken Listening Reading interaction production B2 B2 B2 B2 B2 C1 C1 C1 C1 C1 A2 A2 A2 A2 A2 Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient user Geothe Zertifikat B2 Communication skills Excellent communication skills acquired in the course of work and training. Work with partners and cusstomers; Express freely and understandable; Patient and balanced; Positive thinking; Teamwork; Confidence in working with partners and cutomers. Organisational / managerial skills Computer skills Other skills Driving licence Excellent organizational and analytical skills. Excellent communication and presentation skills. Very good decision-making skills. Management and leadership skills. Ability to motivate people. Ability to work under pressure. Flexibility and multi-tasking. Excellent computer skills - MS Word, MS Excel, MS PowerPoint Strong economic and financial knowledge. Time management. Excellent attention to the details. Team player, open to share knowledge and to support his colleagues. “B category
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