Evianniel Mongcupa Bandoles

B6 L10 Grandvalley Phase 1 Subdivision, Mahabang Parang, Angono Rizal, Philippines -- EVIANNIEL BANDOLES OBJECTIVE Attain a position that will enable me to use my strong communication and organization skills, customer service background, and my ability to work well with others. EDUCATION Primary Education | Lady of the Rosary School JUNE 2009 – MARCH 2010 Ferretville Subdivision, Antipolo City, Rizal Secondary Education | Sicayab National High School JUNE 2014 – MARCH 2015 Brgy. Sicayab, Dipolog City, Zamboanga Del Norte EXPERIENCE Technical Support Specialist T2 | Convergys SM Clark site JUNE 2017 – NOV 2017 Handles technical support concerns for iOS devices under telecommunication company based in the U.S. Also handles billing issues such as billing calculation, billing adjustments and billing credits. Customer Service Representative | RMS Collect an Iqor Company SM Clark site JUNE 5,2018 – JULY 5, 2018 Handles customer service support for a car hailing company based in Australia for billing concerns and booking issues. Critical Operations Specialist | RMS Collect an Iqor Company SM Clark site JULY 5, 2018 – JUNE 7, 2019 Handles S.O.S calls for a car hailing company. We handle emergencies such us robbery, car accidents, rape cases, SKILLS    Good Communication Skills Can work well with MS tools Attentive in all changes in the account being handled   Works in a efficient way and willingness to learn. Excellent In Decision-making