Evgeny Novik
- |-| LinkedIn | Salesforce profile
Poland, Warsaw | No Visa Sponsorship Required
Salesforce Engineer
Salesforce engineer with 5 years of experience developing and customizing applications on the Salesforce platform.
Self-motivated professional with strong time management and communication skills. Able to work both independently
and as part of a team with attention to detail. Participates in brainstorming sessions to develop a solution to achieve
business requirements and develop an effective feature architecture. Ability to learn and adapt to new technologies.
Salesforce certificates
Platform Developer I
Platform Developer II
Java Script Developer
Administrator(SCA)
Work experience
UpWork, Salesforce Engineer
October 2023 - Present
Working on short-term contracts as a developer for small businesses. Basic tasks performance improvement,
integration with third-party services, implementation of code best practices, application customization.
NewAge, Salesforce Engineer
April 2022 - October 2023
• Telegram Integration
Integration of Telegram messenger into Service Cloud omni-channel as an additional channel of communication
with customers for the support team, which also uses Live Agent, Facebook Messenger, and WhatsApp.
Configured security access for users.
• Sutton Community Works
Developed maintenance of documentation of FoodShop visits and payment through various payment systems
(GoCardless, PayPal, cash).
• Bluechip
Developed an application for support service of online casinos where communication takes place through a Live
Agent, FB messenger, WhatsUp also for pre-chat forms the Einstein bot is used to determine the topic of the
client’s request.
Worked with a team on implementation CI\CD for the project.
Worked by the architecture of the new feature.
Estimated tasks.
• Tixee
Salesforce integration with a multi-licensed and regulated broker offering a wide range of trading tools on awardwinning MT4 and MT5 trading platforms, as well as a bespoke social trading platform.
• Trading Back office
Integrated of the trading platform application with Salesforce to simplify the payment verification process.
Coherent Solutions, Salesforce Specialist
April 2020 - April 2022
Litify
•
Developed on Litify's legal management platform, Litify's practice management and legal operations software,
which streamlines and automates case management, task management, document creation, document reception,
time and billing, client communication, and real-time information, helps law firms and legal teams scale.
Upgraded existing logic to improve performance.
Code reviews.
Achieved business requirements using declarative tools and custom logic.
• Spartasystems
Developed software for a cloud-based quality management system with integrated module:
- Quality Management (manage internal, external, and regulatory audits);
- Complaint Management (manage the entire complaint lifecycle, root cause analysis, and regulatory reporting);
- Document Management (centralise content to promote knowledge sharing and collaboration in a controlled
environment);
- Training Management (automate company-wide training policies and regulatory requirements);
- Supplier Quality Management (manage and collaborate with suppliers and contract manufacturers across your
supply chain);
Responded to production support requests and troubleshooting issues.
Analysed root causes of business issues, and verified how fixes impacted existing functionality.
Developed the new features for the project by request of the Product Owner.
Wrote the technical documentation.
Worked closely with customer support team.
Participated in brainstorming sessions to come up with a solution to achieve business requirements and develop
an effective feature architecture.
VRP Consulting, Salesforce Developer
November 2018 - April 2020
• New project
Developed an application for test execution based on the Salesforce Community where QA can plan, assign, and
execute their tests.
Developed flexible assignment of access rights to users between different types of projects, project management,
data grouping by selected parameters.
Integrated the application with Heroku, and Jira.
• Internship, training
Learned the functionality of the Salesforce platform, worked on an internal company project.
Skills
Technical Skills:
Service Cloud Sales Cloud
Administration Assignments Rule
Field types
Email templates
WorkFlow
Flow
Workbench
DataLoader
SFDX
Change Set
OWD
CRUD
Sharing rules Roles
Apex
Apex Triggers
SOQL
APIs
VisualForce
LWC
Jira
Confluence
Scrum
Kanban Agile
Community
Custom Metadata
Page layouts
Validation rules
Data Import Wizard
Managed package
FLS
Unit Tests
Web services
Lightning
CI/CD
Soft Skills:
Flexible
Ability to work well under pressure
Positive
Communication Negotiation Skills
Honest
Client Relationship Management
Standard objects
Record Types
Custom objects
Process Builder
Unmanaged package
Profile
Salesforce API
Permission Sets
Batch
REST
CSS
Git
Async Apex
JavaScript
HTML
PMD
Analytical skills
Team player
Attention to detail
Customer service
Patient
Education
Brest State Technical University (2007 — 2011) The faculty of study "Finance and Credit”
Languages
Russian (native)
Polish (A2)
English (B1)
