EVERLYNE MILALI - VIRTUAL ASSISTANT-| -
LinkedIn Profile | Working Remotely
Data entry | web research | customer service | Email management
Versatile Virtual Assistant with 2+ years of remote experience in customer support and data entry.
Skilled in handling 100+ weekly client interactions, maintaining 99% data accuracy, and delivering research-driven projects on time.
Strong communicator with proven problem-solving, time management, and clerical skills.
Work Experience
Partial Virtual AssistantJuly 2024 - Present
Guka Wa Nyumba KumiRemote
Handles customer support and audience engagement across Facebook, YouTube, and TikTok, responding to 100+ comments and messages weekly to boost interaction.
Conduct web research and analyze social media feedback to identify content trends.
Freelance WriterJuly 2022 - March 2024
Self-employedRemote
Delivered 300+ academic papers with 100% on-time submissions, highlighting excellent time management and attention to detail.
Performed in-depth research and data analysis for 300+ projects, demonstrating strong problem-solving and information accuracy.
Debt Collector AgentMarch 2022 - June 2022
Applink Capital; HikashPartly remote
Made 100+ outbound calls daily, using strong communication skills to negotiate payment arrangements.
Entered and updated 400+ client accounts weekly with 99% accuracy.
Resolved disputes effectively, boosting successful payment resolutions by 20%.
Skills
Research SkillsEmail ManagementCustomer Service
Data entry Social media engagementEditing and Proofreading
Communication and Phone EtiquetteCalendar management
Education/ Certification
Kirinyaga University, KirinyagaSeptember 2019 - December 2021
Bachelor of Business Management
ALX AfricaFebruary 2025 - April 2025
Virtual Assistant
