Everlyne Atieno

I  am a results‑driven Customer Support Specialist with a strong record of delivering high customer satisfaction across voice, chat, email, and social media channels. I have successfully managed high‑volume inquiries while maintaining fast response times and consistently meeting or exceeding quality benchmarks. My strengths include de‑escalation, accurate issue resolution, and adapting communication styles to diverse customer needs. I have contributed to improved CSAT scores, reduced handling times, and enhanced customer engagement through efficient, empathetic support.