Everjoy Chihowa

EVERJOY CHIHOWA Virtual Assistant • Executive Secretary • Administrative Professional 🌍 Zimbabwe (Remote) | 🗣 English (Fluent) • Shona (Native) PROFESSIONAL SUMMARY Detail-oriented and highly organized Administrative & Secretarial Professional with 5+ years of progressive experience supporting executives, managing office operations, and delivering seamless administrative functions. Skilled in calendar management, minute-taking, correspondence handling, travel coordination, and HR administration. Proficient in MS Office Suite. Available full-time for remote opportunities and committed to delivering high-quality results with speed, accuracy, and professionalism. CORE COMPETENCIES ▸ ▸ ▸ ▸ Calendar & Diary Management Executive & Personal Assistance Meeting Preparation & Minutes Travel & Accommodation Coordination ▸ MS Office Suite (Word, Excel, Outlook, PowerPoint) ▸ HR Administration & Record Keeping ▸ Email & Correspondence Management ▸ Data Entry & Document Management PROFESSIONAL EXPERIENCE Secretary — ICT Department | Zimbabwe Open University | March 2023 – Present ▸ ▸ ▸ ▸ ▸ Manage all office communications including drafting, typing and dispatching correspondence Maintain and monitor senior management diaries and schedule appointments Coordinate travel arrangements and accommodation for managers Prepare meeting agendas, service meetings and record/distribute minutes Manage filing systems (physical and digital), incoming/outgoing mail and office supplies Administrator | Bloomrest T/A Non-Ferrous Die Casting | February – December 2022 ▸ ▸ ▸ ▸ ▸ Maintained employee records and updated HR databases (new hires, leave management) Acted as primary liaison between management and staff; handled queries via phone and email Prepared memos, letters and reports; coordinated executive travel and accommodation Conducted new-employee onboarding and policy orientations Tracked and reconciled office expenses and maintained cost records Receptionist | Bloomrest T/A Non-Ferrous Die Casting | August 2021 – January 2022 ▸ Welcomed and directed visitors; answered, screened and forwarded all incoming calls ▸ Managed front-office supplies inventory and maintained a presentable reception area ▸ Updated calendars, scheduled meetings and distributed daily mail and deliveries Personal Assistant | Pensioners Union Trust | November 2018 – January 2019 ▸ Managed director's diary, appointments, travel arrangements and correspondence ▸ Prepared and distributed meeting minutes; handled data entry and records management ▸ Supervised junior staff and managed supplies inventory Administration Assistant (Attachment) | Mhondoro Ngezi Rural District Council | January – October 2018 ▸ Provided administrative support: typing, filing, proofreading and mail management ▸ Transcribed and distributed minutes; prepared boardroom for meetings ▸ Greeted visitors, scheduled appointments and maintained office supplies EDUCATION & QUALIFICATIONS Higher National Diploma in Office Management — Harare Polytechnic College (In Progress) National Diploma in Office Management — Harare Polytechnic College, 2019 National Certificate in Secretarial Studies — Harare Polytechnic College, 2016 6 O-Level passes including English, Mathematics & Accounts TOOLS & TECHNOLOGY Microsoft Word • Microsoft Excel • Microsoft Outlook • Microsoft PowerPoint • Internet Research • Email Management • Google Workspace (basic)