Contact
www.linkedin.com/in/everettefarmer-4a8975b9 (LinkedIn)
Top Skills
NetSuite
Microsoft Azure
ServiceNow
Languages
Spanish (Professional Working)
English (Native or Bilingual)
Certifications
Project Management Professional
(PMP)
Everette Farmer, PMP
100% Remote Senior Program Manager: Serving as PMO Director
of IS/IT | Elevating organizational project performance with advanced
technology, efficiency, and transformative leadership.
Columbia, Maryland, United States
Summary
As a dynamic, innovative, and results-driven professional, I have a
proven track record of elevating organizational performance through
advanced technology, efficiency, and transformative leadership. My
career is marked by a deep commitment to driving strategic change,
optimizing business models, and integrating cutting-edge solutions
like AI and Machine Learning to enhance operational efficiency.
With a rich background in IT governance, technology roadmap
design, and project management, I thrive in environments that
demand strategic thinking and a global perspective. My expertise
lies in not only managing complex IT projects but also in fostering
an environment of continuous improvement and innovation. I excel
in translating intricate business needs into scalable tech solutions,
achieving objectives with a servant leadership approach.
At the heart of my professional journey is a passion for change
management and sustainable practices. I believe in the power of
collaboration and a global perspective to create innovative solutions
that drive growth and efficiency.
A few of my career highlights include:
: As PMO Director of IS/IT, I led a comprehensive overhaul of the
technology infrastructure, resolving critical issues and streamlining
IS/IT operations. This revamp culminated in the successful
completion of nine executive-level projects.
& : In my role as Senior Project Manager, I doubled efficiency in
identity/access management and cybersecurity initiatives. I also led
a global security technology rollout across 12 facilities, achieving a
threefold reduction in incidents.
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: As a Senior Project Manager, I effectively reduced organizational
costs by 30% through strategic resource allocation and
comprehensive resource management plans.
“Everette covered for me as PMO Leader while I was out on medical
leave for several months, and our stakeholder teams were highly
complementary of his work. He helped design templates and
processes for our maturing PMO and worked with other leadership
to prioritize work and resources. He led projects for our SIEM, IAM,
and MDM programs.” -Elise H., Head of PMO, Miro & Former Pres.
of Nashville PMI Chapter
Experience
Meso Scale Diagnostics, LLC
Project Manager
June 2023 - Present (1 year 6 months)
Collaborate with senior executives to develop and implement a structured
framework for setting and prioritizing organizational goals, enhancing decisionmaking processes, and ensuring strategic alignment across business units.
Manage various IT projects and programs, directing governance through
effective SOPs and maintaining robust stakeholder relationships to streamline
operations and achieve program targets.
● Technology Revamp: Overhauled technology infrastructure, resolving critical
issues and streamlining IS/IT operations, culminating in nine successful
executive-level projects.
● Operational Transformation: Transitioned IT from ad-hoc to structured,
developing key templates and workflows for enhanced departmental
effectiveness.
● Lifecycle Process Improvement: Revolutionized the IS/IT project intake
process, establishing a structured system and clear accountability across 20+
departments.
● Efficiency Boost: Distinguished IS/IT projects from tickets, optimizing
workflows and significantly improving operational efficiency.
● Project Control: Implemented rigorous scope and requirement management
strategies, crafting proposals and charters to prevent scope creep and
maintain project focus.
Miro
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Senior Trust & Reputation Project Manager
April 2022 - January 2023 (10 months)
Governed crucial projects while supervising three project managers and a
team of two members. Leveraged onboarding process for 25+ new employees
within the security PMO by spearheading the development of customized
templates and processes.
● Efficiency Breakthrough: Doubled efficiency in identity/access management
and cybersecurity initiatives.
● DevOps Mastery: Seamlessly delivered DevOps rollout and IAC projects
completion on time and under budget, achieving a 10% cost reduction with
strategic methodology integration.
● Organizational Growth Support: Played a key role in Miro's organizational
scaling, contributing to a doubling in size.
● Risk Mitigation Leadership: Led a global security technology rollout across
12 facilities, achieving a threefold reduction in incidents and enhancing global
operations.
● Project Completion Excellence: Successfully completed cybersecurity,
identity/access management, and InfoSEC projects on time and within budget,
boosting compliance by 20%.
FC Consulting
Project Manager
December 2020 - August 2022 (1 year 9 months)
Boca Raton, Florida, United States
Established a strong e-commerce presence, collaborating cross-functionally
to improve client websites. Facilitated daily stand-ups, coordinated with
international teams across various time zones, and exhibited strong
organizational skills in managing vendors and labor to steer projects to
completion.
● Cost Optimization: Reduced organizational costs by 30%, achieving
significant savings through strategic resource allocation and comprehensive
resource management plan.
● Risk Mitigation: Enhanced project success with 95% on-time delivery,
accomplished by identifying bottlenecks and implementing effective risk
mitigation strategies.
● Agile Leadership: Drove efficient project execution in a seven-member
developer and QA team, resulting in streamlined sprints and adaptive workflow
management.
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● Stakeholder Management: Improved project tracking and milestone
achievement by conducting effective weekly calls with over 20 stakeholders,
enhancing project oversight.
GroovyTek
Project Consultant
November 2019 - November 2020 (1 year 1 month)
Boca Raton, Florida
Played a pivotal role in the company’s expansion into Florida, establishing
the division and training personnel in proprietary methodologies, ensuring
seamless market integration and a focus on senior tech education. Directed
a 15+ member virtual team, consistently delivering projects ahead of schedule
and under budget.
● Strategic Project Planning: Achieved a 10% reduction in costs and timelines
across multiple initiatives through precise planning and resource management.
● Project Success through Mentorship: Elevated project success to over 95%
by rigorously mentoring 20 PMs in technical and process standards.
● Seamless Technology Transitions: Flawlessly executed technology
migrations and upgrades, maintaining uninterrupted customer service.
● Operational Efficiency Enhancement: Boosted operational efficiency, forging
strong connections with over 20 cross-functional team members, aligning
efforts with business goals.
Blue Logic IT Solutions, LLC
Project Manager IT Support
February 2019 - August 2019 (7 months)
Fort Lauderdale, Florida
- Facilitated successful implementation of IT projects to streamline operations
resulting in a 10% increase in productivity and an improved customer
satisfaction rating by 3X
- Resolved complex stakeholder issues in a timely manner, preserving
relationships & enhancing customer satisfaction
- Presented detailed project status updates and timely risk & issue analysis
to stakeholders across the organization, resulting in improved communication
and collaboration.
- Fostered an effective cross-functional team of several members to
successfully complete IT projects, yielding a 5% reduction in operating costs.
- Resolved over 500 tickets per month through Jira queue, improving customer
satisfaction by 20%
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Custom Services
Project Manager Consultant
December 2017 - February 2019 (1 year 3 months)
Miami/Fort Lauderdale Area
Collaborated with company to overhaul outdated technology, focusing on
upgrading technology systems and improving DOI and BIOS services. Key
contributions included establishing SOPs and defining efficient workflows for
the technical team.
● Project Delivery Excellence: Authored process definitions and technical
documentation for 20+ projects, achieving a 95% rate of on-time and onbudget delivery.
● Product Development Enhancement: Improved product development
efficiency by 30% through effective roadmap planning with five cross-functional
teams.
● Workflow Optimization: Streamlined project workflows, standardization, and
SDLC, resulting in a 20% reduction in development time.
Troubleshooters LLC
Information Technology Project Manager
September 2012 - November 2017 (5 years 3 months)
Windsor Mill, Maryland, United States
Joined company as a support resource for local companies, rapidly advancing
in project and operations management. Managed diverse teams, quickly
gaining technical expertise and a deep understanding of enterprise-grade
techniologies.
● CRM & ERP Upgrades: Enhanced customer service and business processes
by successfully implementing over 20 Salesforce CRM and NetSuite ERP
upgrades across diverse business environments.
● Workday ERP Transition: Led a significant organizational shift to Workday
ERP, substantially transforming HR and financial management processes.
● Operational Productivity Enhancement: Facilitated major productivity
and resource management improvements through a seamless transition to
Workday ERP for HR and financial processes.
● ServiceNow Integration: Strategically implemented ServiceNow for incident
management and request fulfillment in over 30 departments, delivering
comprehensive business analysis and functional specifications.
Education
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Saint Francis University
Bachelor of Science - BS, Management Information Systems,
General · (2008 - 2012)
Loyola Blakefield High School
High School Diploma, College/University Preparatory and Advanced High
School/Secondary Diploma Program · (2004 - 2008)
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