I am a Bachelor of Science in Computer Science graduate with over a decade of experience in the BPO industry, beginning in 2010, and have been working as a Virtual Assistant since 2022. Over the years, I’ve gained hands-on experience in various customer service fields including telecommunications, financial services, insurance, healthcare, and e-commerce. I’ve had the privilege of supporting both American and Australian clients, adapting seamlessly to different markets and communication styles.
My work ethic is grounded in flexibility, reliability, and a genuine passion for technology. I thrive on learning new tools and processes and am always eager to grow both personally and professionally. While I am highly capable of working independently, I equally value collaboration and take pride in being a proactive, approachable, and team-oriented professional. I consistently strive to foster strong, positive relationships with my colleagues and clients alike. With my diverse industry experience and proven adaptability, I am confident in my ability to bring value to the role I am applying for. I would love the opportunity to contribute to your team and help drive continued success.