Evelyn Njuguna

SUMMARY Experienced Administrative Professional with a robust background in office administration, human resources, and data management. Demonstrated proficiency in managing day-to-day operations, coordinating events, and maintaining accurate records. Skilled in using Google Sheets, Docs, Forms, and Microsoft Office Suite to enhance workflow efficiency. Proven ability to liaise effectively with colleagues and senior management, ensuring smooth communication and project completion. Adept at problemsolving and providing exceptional customer service. Career goal: To leverage extensive administrative expertise to contribute to organizational success in a dynamic work environment. CERTIFICATIONS • Completed a comprehensive Leadership and Management course, equipping me with advanced skills in team leadership, strategic planning, and operational management • Certified in Managing Employee Development being a Departmental training coordinator • Certified on being a Departmental trainer. (On Job Training). • Certificate as an Events executive in Sales department. SKILLS Experienced Administrative Professional Background & Expertise: Extensive experience in office administration, human resources, and data management Skilled in overseeing daily operations, project coordination, and event planning Strong ability to handle data analysis, office budgeting, expense tracking, and compliance Technical Proficiency: Proficient in Google Workspace and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Experienced in database management systems for efficient record-keeping and reporting ✅ ✅ Evelyn Njuguna --Nairobi EXPERIENCE 08/2018 - Current Counselor's Administrative Assistant- High School International School of Kenya (ISK) | Nairobi , Kenya • Efficiently manage student schedules in PowerSchool by monitoring, adjusting, and resolving conflicts to ensure accuracy and completeness, fostering smooth academic experience. • Collaborate with IB Coordinator to develop and implement accurate schedules for incoming full IB students. • Maintain and update student transcripts in PowerSchool as needed, for graduation, and alumni. • Calculate and verify honor roll each semester to ensure accurate recognition of academic excellence. • Upload transcripts and predicted grades in BridgeU system to meet university application deadlines. • Regularly respond to all forms of communication, maintaining prompt and professional correspondence • Coordinate and oversee career fairs, college fairs, and other events with the team. • Proctor and organize exams for internal students, ensuring a secure and efficient testing environment • Trained Online Coordinator, assisting students with online course applications and support 09/2017 - 09/2017 File Archiving/Data Entry Contract International School of Kenya (ISK) | Nairobi , Kenya 04/2017 - 07/2017 (Substitute) Counselor's Administrative Assistant- High School International School Of Kenya (ISK) | Nairobi , Kenya 12/2016 - 03/2017 (Substitute) Operations Administration Assistant International School of Kenya (ISK) | Nairobi , Kenya 09/2015 - 12/2015 (Substitute) Human Resource Assistant ( Kenya) International School Of Kenya (ISK) | Nairobi , Kenya • Maintained accurate records for 300+ employees, ensuring up-to-date campus access. • Updated and managed recruitment profiles, reducing hiring process time by 30% • Coordinated and supported employee recruitment and selection, successfully filling 95% of roles within target timelines. • Advertised job openings locally and internationally to attract diverse talent pool. Key Skills & Strengths: Interpersonal & Communication Skills – Liaise effectively with colleagues, senior management, and external stakeholders Problem-Solving & Multitasking – Quickly resolve challenges while managing multiple priorities Process Improvement & Organization – Enhance efficiency through structured workflows and accuracy Confidentiality & Discretion – Maintain strict confidentiality when handling sensitive information ✅ PERSONAL INFORMATION Nationality: Kenyan HOBBIES AND INTERESTS Travelling listening to music REFERENCES • Ms. Irene Muchunu, International School of Kenya (ISK), Director of Human Resources, -,-• Ms. Cheryl Holden, Salalah Rotana (Oman), Director of Human Resources, -,- • Managed applicant responses and prepared files, improving hiring efficiency for staff by 20%. • Administered staff benefits, including medical coverage and professional development programs. • Tracked new faculty requirements and updated checklists to streamline onboarding. • Facilitated HR orientation for new employees, ensuring smooth transition. • Handled employee paperwork, visas, immigration processes, and contracts with 100% compliance. • Prepared and published HR handbooks and materials, improving accessibility to policies. • Managed Extra Duty Schedules and payroll-related payments with accuracy. • Oversaw HR events and activities, enhancing employee engagement and team collaboration. 01/2011 - 01/2012 Human Resources Administrator ( Dubai ) Rose Rayhaan Rotana ( One of the Tallest Hotel in the world ) | Dubai, United Arab Emirates • Report & Coordination: Work closely with Director of HR to support all aspects of human resources for a team of 350 staff. • Budget Management: Prepare hotel's manning budget and HR FF&E budget. • Bonus & Performance: Coordinate bonus calculation based on Rotana Balanced Scorecards. • Recruitment & Retention: Assist in staff recruitment and retention efforts. • Onboarding: Coordinate new joiner arrivals and ensure smooth integration into the team. • HR Orientation: Conduct orientation sessions on policies and procedures. • Leave & Exit Management: Oversee leave administration and employee exit processes. • Employee Welfare: Coordinate welfare activities for employees. • Employee Satisfaction Survey: Assist in administering the survey to meet participation targets. • Performance Appraisals: Monitor completion of staff appraisals. • Document & Compliance Management: Track expiry dates for passports, visas, and medical cards, and facilitate bank account openings. • Travel & Logistics: Organize air ticket bookings, visa changes, and prepare Local Purchase Orders for agents. • Training & Development: Serve as Departmental Trainer Coordinator, responsible for office training and staff development. 01/2009 - 01/2011 Food and Beverage Secretary ( Dubai) Fujairah Rotana Resort and Spa | Dubai, United Arab Emirates 01/2008 - 01/2009 Business Center Secretary Fujairah Rotana resort and spa 01/2007 - 01/2008 Administrative secretary Afriken International (Kenya) 01/2006 - 01/2007 Office Administrator Elgon Brook products ltd (Kenya) . EDUCATION 2021 Luxury Academy | Online - London Leadership and Management 01/2003 Career Training Center Certified in Travel and Tourism Operations 01/2001 Muthiga High school Kenya certificate of secondary education 01/1996 St Ann's Junior Academy Kenya certificate of primary education LANGUAGES English, Swahili: First Language