Evelyn Genfior

EVELYN GENFIOR Virtual Assistant · Social Media Manager · Content Creator · Video Editor · Admin Support · Sales & Customer Service 📍 Ghana 🌍Accra, Remote Available (Adaptable to all time zones) 📞 +233 - | +233 - ✉️ 🔗-LinkedIn PROFILE SUMMARY I’m a versatile, driven professional with hands-on experience in virtual assistance, social media management, content creation, video editing, graphic design, customer support, and B2B/B2C sales. I thrive on storytelling, keeping tasks on track, solving problems, and ensuring my clients stay focused, my team stays organized, and everyone stays proactive. With a strong track record in both onsite and remote roles, I bring the best of both worlds: sharp attention to detail, commitment to deadlines, and a knack for creating content that connects. I love fast-paced environments, adapt quickly, and stay eager to learn and grow. I’m ready to channel my energy, skills, and results-driven mindset into driving growth, success, and greatness for the team.​ ​ CORE SKILLS Virtual Assistance & Executive Support, Remote & Onsite Administrative Support, Calendar, Inbox & Email Management, Social Media Management, Content Planning & Scheduling, Community Management, Spam Moderation & Audience Engagement, Content Writing, Blogging & SEO, Short-Form & Long-Form Video Editing, Graphic Design & Visual Branding, Chat-Based, Onsite & Remote Customer Service, Cold Calling, Digital Outreach, B2B & B2C Sales, Lead Generation, Prospecting, Presentations, Client Relations, Research, Trend Analysis & Market Insights, Fact-Checking, Voiceover Production & Scriptwriting​ ​ TOOLS & PLATFORMS Tiktok, Facebook, YouTube, Instagram, Reddit, Notion, Trello, Slack, Zoom, Google Workspace (Docs, Sheets, Drive, Calendar, Gmail), Microsoft Office (Word, Excel, PowerPoint), Meta Business Suite, Buffer, Hootsuite, WordPress, Blogger, Squarespace, Wix, CapCut, InShot, Filmora, Canva, Photoshop, HubSpot CRM, Zoho CRM, and Freshsales. SOFT SKILLS Excellent Organization & Time Management, Strong Communication, Problem-Solving, Team Collaboration, Adaptability, Attention to Detail, Proactive Mindset, Reliability, Confidentiality, Deadline Management, Multitasking, Critical Thinking, Client Relationship Building, Creative Storytelling, Resourcefulness, Continuous Learning. EXPERIENCE Freelance Virtual Assistant & Creative Specialist, Remote - Contract Roles Only January 2024 – Present​ ​ NOTE: (All work completed under strict NDAs and portfolio samples not shareable) ●​ Supported multiple clients with virtual admin tasks, email handling, calendar management, scheduling, and research.​ ●​ Wrote, proofread, and published SEO-friendly blogs in diverse niches to grow audience reach.​ ●​ Planned and managed social media accounts and content calendars for small brands and entrepreneurs.​ ●​ Moderated online communities, handled member questions, and promoted active participation.​ ●​ Edited short-form & long-form videos for social media, promos, and reels with engaging cuts, transitions, and B-rolls.​ ●​ Designed branded visuals and graphics to complement posts and campaigns.​ ●​ Delivered reliable, chat-based customer support with a focus on clear communication and problem-solving. ●​ Grew account followers by 15% and boosted engagement by 10% organically Content Curator, YEN.com.gh - Accra August 2023 – December 2023 ●​ Curated engaging reels content to increase user engagement by 8%​ ●​ Produced professional voice overs, collaborated with content creators​ ●​ Conducted trend research and consumer analysis to align content with audience trends​ ●​ Applied editing skills to ensure high-quality, brand-aligned posts and reels Editorial Associate & Administrative Assistant, YEN.com.gh - Accra May 2023 – August 2023 ●​ Coordinated editorial activities and managed communications​ ●​ Proofread and fact-checked to maintain content accuracy​ ●​ Assisted with office administration and vendor relations ●​ Maintained records and bookkeeping B2B Sales Associate, Vien Health - Accra October 2022 – January 2023 ●​ Developed and nurtured client relationships​ ●​ Delivered compelling sales presentations and conducted lead generation, prospecting and achieving sales targets.​ ●​ Cold calling, email and digital reach outs, and submitted sales reports Customer Service Representative, Shell Ghana - Koforidua August 2020 – January 2021 ●​ Delivered exceptional customer care and managed store operations​ ●​ Assisted in inventory management and product recommendations Sales Assistant, Melcom Group - Koforidua May 2019 – August 2020 ●​ Demonstrated product benefits and retained customers​ ●​ Achieved challenging sales targets and promoted new offers EDUCATION National Film and Television Institute, Accra Degree: Diploma In Broadcast Journalism March 2021 – June 2022 Gained practical experience in media production, storytelling, news writing, voice-over, and content editing. Built a strong foundation in research, public speaking, and creative communication. ​ Bueman Senior High School, Jasikan West African Senior School Certificate Examination September 2012 – May 2015 Focused on Arts, Literature, and Local Languages. Developed solid critical thinking, writing, and presentation skills through coursework and group projects. INTERESTS Philosophy · Creativity · Research · Adventure · Nature · Music · Storytelling · Art · Reading REFERENCES Available upon request Ready to start immediately! Let’s build greatness together.