Evelyn Buenaobra

Evelyn Buenaobra

$5/hr
General VA/ Supply Chain Associate / Customer Service
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Pasig, Ncr, Philippines
Experience:
10 years
EVELYN F. BUENAOBRA Santolan, Pasig City Mobile:- E-Mail:-PERSONAL PROFILE: An experienced Customer Service Executive / Global Supply Chain Associates with over 15+ years of optimizing supply chain operations in Supply Chain management encompasses of international logistics, procurement, warehousing and door to door shipping management. I have over a year of experience as a Bookkeeper with Administrative responsibilities. KNOWLEDGE & SKILLS: ▪ ▪ ▪ ▪ Knowledge in MS Office (Word, Excel & PowerPoint), JD Edwards / Basic DSC system, Basic Canva and Basic computer troubleshooting. Knowledge in Letter of Credit (LC), Standby Letter of Credit (SBLC), Bank Guarantees (BG) and Incoterms Typing skills: 45-60 wpm Adaptable, Resourceful, Attention to detail, Process Oriented, can work under pressure and a team player. WORKING EXPERIENCE: Bookkeeper /Admin / HR Triple M Gravel and Sands Inc. – Marikina City, Philippines April 12, 2018 – October 30, 2019 ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Day to Day management of accounts Maintain and Monitor Financial Records (Account Receivable / Payable) Maintain an accurate records of financial transactions Updating and maintaining delivery liquidation Company’s Payroll Recording and filling company's finance transactions Liaise with third party providers, clients and suppliers Working with spreadsheets, sales and purchase ledgers and journal Key Account person related to SSS, Pag-ibig, Philhealth. Basic Admin & HR duties. Supply Chain Customer Service Executive / Market Supply Planner Teva Pharmaceuticals (Actavis PLC) – Dubai, United Arab Emirates March 11, 2011 – April 30, 2017 ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Coordinate to Logistic functions from supply points (Europe Control Tower ) to end customers Middle East Region. Responsible for monitoring deliveries and ensuring customer satisfactions.. Manage inventory targets (including safety stock levels) that are approved by management. Handling the inventory stocks from our 3PL Hub. Monitor the inventory levels of consignment stocks of the Middle East Region. Responsible for shipping documentation and deliveries of Private and Tender business from 3PL Dubai Hub delivery to all GCC, Levant and Egypt Markets. Handling Private and Tender business direct deliveries from UK, IT, Romania, Netherlands, Ireland and Germany to the Middle East Region. Maintain all relevant reports like stock reports of Dubai Hub, Consignments Stocks, Europe Hub, Dubai Chamber monthly statements, outbound orders, sales prices, client monthly stocks. Review/ confirmation and maintaining of the demand forecast; assess supply status of goods and capacity of utilization based on the firm orders in DSC/Infor system. ▪ ▪ ▪ Manage inventory targets (including safety stock levels) that are approved by management. Validate inventory planning and targets setting at the manufacturing sites and monitor or execute as necessary the ordering or production of materials as per market requirements. Analyze and align on the supply plan and net dispatch requirements with the producers and the receiving markets to satisfy customer/market needs. Operations Executive (Import) / Customer Service Flying Carpet Express Clearing and Forwarding LLC – Dubai, U.A.E. Feb. 10, 2006 – March 10,2011 ▪ Handling overseas ocean pre-alerts from US, China, India, Middle East to Dubai. ▪ Coordinating with various shipping lines for the status of the shipment. ▪ Responsible for the Import Documentations (Bill of Ladings, LC documents, Switch B/L) ▪ Answering Freight queries and quotations. ▪ Responsible for debit / credit notes for local clients and overseas agents. ▪ Issuing of Delivery order. ▪ Processing the customs formalities ▪ Responsible for answering the Customs issues ▪ Arranging the smooth delivery of the shipment to end-customer ▪ Generating regular reports monthly revenue to the management. Shipping Coordinator/Telephone Receptionist Asian Modern General Transport Co. LLC – Dubai, U.A.E. August 24, 2004 – September 30, 2005 ▪ Handling import and export shipments (Dubai, US, China, India) ▪ Processing and maintenance of export documents (i.e. Bill of Ladings, Custom Formalities, Internal Filing and Invoices ). ▪ Coordinating with various customers and shipping lines. ▪ Handling Incoming and Outgoing shipping documents Documents. ▪ Handling phone calls. Provincial Coordinator/Assistant System Administrator U-Mac Forwarders Express Inc. – Marikina City, Philippines July 2003 – May 2004 ▪ Coordinating with all provincial representatives. ▪ Administering company’s computer systems and technicians. ▪ Organizing outbound shipments to respective provinces. ▪ Arranging reports and special instructions. ▪ Responding to customer’s queries and complaints. Marketing Assistant/Customer Service Forex Cargo – Marikina City, Philippines 1997 – 2001 ▪ Handling customer’s inquiries and complaints. ▪ Responsible for all the special instructions coming from other international offices. ▪ Generating weekly reports and updates of all the units outside the country. ▪ Handling phone calls. EDUCATIONAL ATTAINMENT Bachelor of Science in Computer Science Central Colleges of the Philippines Aurora Blvd., Quezon City, Philippines Computer Secretarial and Business Management International Electronics and Technical Institute (IETI) Marikina City, Philippines REFERENCE: Available upon request. 2000 – 2003 1995 – 1997
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