Evans Ogach Agar

I am an aviation professional with over four years of experience specializing in flight ticketing, reservations, and travel booking. I have worked with leading airlines, including Qatar Airways and Kenya Airways, where I served as a customer service call center agent and later as a senior ticketing, reservations, and booking agent in fast-paced, high-volume environments.

I excel at assisting customers with flight bookings, managing reservations, and creating customized travel itineraries tailored to individual preferences. I am experienced in handling customer inquiries via phone, email, and live chat, ensuring efficient issue resolution and a seamless customer experience.

With strong knowledge of global distribution systems (GDS) and booking platforms, I handle complex travel requests with accuracy, efficiency, and professionalism. I am passionate about delivering exceptional service and consistently strive to provide a high-quality, five-star client experience.

I hold a Diploma in Flight Dispatch and Airport Operations and I am currently pursuing a Bachelor's degree in Computer Science. This further strengthens my technical skills and ability to adapt to modern, technology-driven work environments.

I am adaptable, detail-oriented, and reliable, with a strong work ethic and the ability to work independently in remote settings. I am ready to start immediately and eager to contribute to a dynamic and customer-focused team.