Evan Michael Haun
Qualifications Summary
Skilled IT Systems Administrator with extensive experience managing Windows Server and RedHat environments. Strong experience working with virtualization and information security. Currently working on AWS Solutions Architect certification.
Certifications
Microsoft Certified Professional (MCP)
Windows Server 2012 R2
CyberSBS Certified Banking Ethical Hacker
CyberSBS Certified Banking CyberSecurity Manager
CompTIA Security+
Work Experience
Linux Application Support, BNY MellonOct 2019 to Current
Utilize tools such as MoogSoft to monitor application mnemonics
Write/edit Python scripts to automate tasks or gather system information
Onboard new applications for support by gathering system access requirements
Train other members of the team on newly onboarding applications
Linux Systems Engineer, PNC BankApril 2019 to Jul 2019
Provide L2 support for all RedHat Prod and non-Prod servers
Monitor incident and request queues for incoming tasks
Participate in on-call support rotation
Assist with tuning performance and ensure high availability across clustered servers
Manage virtual servers utilizing VMWare vCenter
Resize and/or create logical volume groups
Assist with training new hires
Linux Systems Administrator, BNY MellonJan 2018 to April 2019
Work on project team to implement Illumio host-based firewalls on non-production Linux servers
Write/edit bash or Python scripts to automate tasks or gather system information
Monitor the USM ticket queue to accept and implement specified requests
Part of project team to implement Tanium security software
Assist in switch from BMC BladeLogic to Ansible for automation
Trouble-shoot and provide root cause analysis of failed installs
Systems Administrator, Enterprise BankJun 2016 to Jan 2018
Implemented PacketViper to monitor incoming/outgoing network traffic
Review yearly audits for security vulnerabilities then implement patches
Created CyberSecurity Assessment to follow IT/Banking regulations
Technical lead on projects to upgrade Citrix 6.x to 7.x, replace phone system, and upgrade Exchange server
Created Group Policies to standardize environment
Maintain VMWare and Citrix virtual environment
Systems Administrator, Pittsburgh Symphony OrchestraFeb 2015 to Jun 2016
Implemented a virtualized server environment utilizing Hyper-V
Installed and configured SharePoint 2013
Reconfigured the wireless network throughout the building
Restructured several Group Policy and Active Directory objects
Assisted with the installation of Exchange 2013
Configured WSUS to maintain Microsoft Windows patches
Manager public DNS using AWS Route 53
Installed and configured Red Hat server
Maintain Linux updates and security patches
Support Technician, integraONEFeb 2014 to Feb 2015
Provide level 1 and level 2 technical support
Monitor network, server, and computer systems using remote management tools
Monitor and apply Linux, Windows, and MAC patches
Configure and maintain all Active Directory objects for multiple customers
Administer and manage hosted and local Exchange servers
Create and modify Group Policy settings
Install and configure new hardware and software
Travel to customer sites to perform new installations and upgrades
Senior Store Support Technician, Dick’s Sporting GoodsJuly 2011 to Feb 2014
Utilize BMC BladeLogic to provision store controllers and LPTV servers for all new stores
Main contact point for installing and configuring the LPTV camera servers at the store
Apply Microsoft Windows patches and updates on store servers using BladeLogic
Provide technical support for projects relating to retail stores
Test new provisioning processes for servers
Configure iPads and iPhones for use with customer programs in stores
Configure and maintain objects in Active Directory Users and Computers
Work with field technicians to install and configure register equipment, computers, and servers for new store openings
IT Service Desk Technician, Dick’s Sporting GoodsFeb 2008 to July 2011
Provide first level telephone support for network, telephony, computer and POS equipment.
Utilize remote access software to further troubleshoot open incidents.
Enable/disable accounts, reset passwords, and verify permissions using Active Directory Users and Computers.
Escalate issues to the appropriate group when issues are out of the scope of the IT Service Desk.
Review the IT Service Desk email and distribute tickets to other members of the team.
Assist users with patching in cables from the switch to the patch panel.
Walk users through rebooting switches, routers, and other network equipment.
Calls completed average sixty per day, with peak calls reaching 100+.
Education
Associate of Science Degree, Information Technology
Concentration in Network Security and Computer Forensics, October 2006
Pittsburgh Technical Institute, Oakdale, PA
GPA 3.75