EVAMONI DAS
Vertical Head - Vodafone India
linkedin.com/in/eva-das
PROFILE
PHOTO
SUMMARY
A meticulous and highly competent Vertical Head at Vodafone with track record of achieving best results in 15 years of my successful
career. I have in-depth knowledge of analyzing data, interpreting trends and forecasting future revenue volumes in order to maximize
profits. I am skilled in developing business plan and strategies for the market that ensures attainment of company’s goals and profitability.
I am acute in identifying and optimizing promotional opportunities ensuring these are coordinated with wider mind promotions and
campaigns. I lead a large team of people close to 500 and leading all segments of the vertical .I have launched businesses and worked lead
on projects. I gained exposure in translating the strategic goals into retail operational plans to achieve the required targeted growth in
sales and profit. I have worked on sustainability projects for Vodafone. I have attended seminars and trainings on digital disruption and
currently a member of the “change ambassador” for my company. I am a nominated member of POSH (prevention of sexual harassment)
at workplace and thereby imbibing in me the strength of being patient and a good listener and a counsellor. Apart from work I engage
myself in helping the underprivileged children.
I’m expertise in People management, Client Relationship Management ,Retail Operations, Budgeting, Stock Management, Store
Operations, Profit Accountability and Business Development . I have a great exposure of working with large scale organizations like
Vodafone Mobile Services, Star Union Dia- Ichi Life Insurance, Aviva Life Insurance, Standard Chartered bank.
I gained sound understanding of managing potential channel conflict with other firm by fostering excellent communication internally and
externally, and through strict adherence to channel rules of engagement. I am also adroit in maintaining relationships with clients by
providing support, information & guidance; researching and recommending new opportunities; recommending profit and service
improvements. I gained experience in maximize retail turnover and profit working to grow the business. I specialize in ensuring that my
vertical operation complies with all policies and procedures.
My outstanding interpersonal and communications skills along with my positive attitude are major assets that have helped me surpass
expectations in this profession. I am seeking next challenge in my successful career, and would be very happy to work for a company where
my abilities can be put to good use.
To add to my success on 20th May ’18, I received the “Annual Achievers Award” for 2017-18 from CEO Vodafone India. Also the same year
on the 21st May I received the “Brand Ambassador for Vodafone” award for working towards a social cause. Was rated “E” for the year
which is the highest rating .
Connect with me or contact me at-;-,-
EXPERIENCE
May 2017 – Current | Vodafone Mobile Services, | Vertical Head-Post-paid distribution
Significantly heading & operating the post-paid distribution for two circles.
Aggressive expansion and profitability planning.
Revenue benchmarking and profitability through data analysis.
Manpower budgeting and building up cost for the vertical.
Accountable for running smooth operation of telecom business through the vertical.
Travelling across 7 states of India and also to other cities.
Designing strategies for the vertical with innovative approach.
Responsible for payout for the entire third party distribution.
Leasing with key stakeholders of the company for smooth operation as and when required.
Cross-functional coordination to provide the best customer experience.
Key stakeholder for the yearly budget discussion for the vertical.
June 2015 – May 2017 | Vodafone Mobile Services, | Sr. Manager- Retail Sales
Key Result Areas:
Heading & operating Vodafone retail operation for ANE circle.
Ensuring the profitability of the brand stores.
Key stakeholder for the brand image as these are the only touch points for customers.
Managing a large team of 350+ people in the vertical.
Launching COCO stores with a high end budget.
Planning the ROI and close monitoring of the financial reports.
Corporate reporting.
Working on TNPS (Trade Net promoter score )as a key parameter across touchpoints
Strategic planning s for the vertical with innovative approach.
Data analysis and trend. Managing the blackened team for smooth operation.
Participating in yearly budget for the vertical.
Oct 2013 – June 2015 | Vodafone Mobile Services | Manager- Modern Trade & Telemarketing
Launched the modern trade business with key national partners like Future group, Reliance digital for Vodafone.
Liaising with national managers of future group, reliance, reliance digital, the mobile store for modern trade business.
Setting up the outbound call centre and managing the same.
Setting up the Super CC (internal to internal) call transfer with the help of Wipro and IBM.
Managing partner SAC and profitability.
Ensuring productivity across channel
Heading a large team.
Revenue focus and delivery across vertical.
Data analysis and trend.
Extensive travel to 7 states and corporate office.
Working towards the best customer experience was the key objective.
Large scale planning and implementation of promotional activities.
Brand marketing for all the stores with approval from corporate and circle team.
Feb'13 – Oct’13 | Star Union Dia- Ichi Life Insurance, | Area Head
Key Result Areas:
Heading the bancassurance channel - Union Bank of India & Bank of India with over140 branches
Steered efforts in handling accounts and admin for the region.
Maintained relationship with key accounts managers of Union bank and bank of India
Heading a large team of Astt. Managers, RM, DM.
Extensive travelling to all the states.
Liaising with the DGM and above level of the banks for support and planning.
Assured that overall activities to be accomplished under legal & compliance
Participated in bidding on behalf of the company for potential national partners.
Kept a track record and generated reports of all the audit tasks of regional office
Aug'07 – Jan’13 | Aviva Life Insurance, | Area Manager
Key Result Areas:
Heading bancassurance & business partnership for Assam & North East India
Leading a large team of people.
Worked with AMEX, IndusInd bank, and Punjab national bank for bancassurance channel.
Worked with national broking firms – karvy, Religare for Business partnership.
Effectively assured bank works under the best practices
Maintained good relationship with external stakeholders.
Pivotal in retaining initiative for controlling 85 % persistence
Responsible for business development by co- operative banks and other NBFC for third party distribution for gratuity deals.
Jan’06 – Aug’07 | Bajaj Allianz Life Insurance, | Sr. Branch Manager
Key Result Areas:
Heading a large size branch with a team of sales, operations, admin and training team.
Responsible for sales and operation
Responsible for profitability of the branch.
Budget planning and strategies for revenue growth.
Responsible for legal and compliance of the branch.
Jan’05 – Jan’06 | ICICI Prudential, | Unit Manager
Key Result Areas:
Keen-eyed in recruiting, training, guiding, and formulating up to 30 LIFE Advisor
Introduced / invented promotion of products by applying marketing strategies
Meeting sales targets.
Building up the team and promoting products and services.
May’03 – Jan’05 | Standard Chartered Bank, | Personal Banker
Noteworthy Attainments:
Handling HNI customers (with min 5 lacs AQB) and managing the portfolio.
Investment advice for the clients through MF, banking products, third party products.
Holds a distinction of successfully earning good profit for the bank through cross- sell of third party products.
Acquire new customer for the bank.
ACCOMPLISHMENTS ACROSS THE TENURE
.
Annual Achiever Award 2017-18 from CEO Vodafone India
Brand Ambassador for Vodafone for 2018
Launched 7 COCO store across 7 states in a record 6 months’ time for Vodafone in 2016.
Essay a stellar role in:
o Successfully launching the branch in Bajaj Allianz with eight early birds on the very first day of opening with 95 lives covered
Holds a distinction in receiving:
o Best Performer Award from the CEO– Aviva Life Insurance in 2011
o Star Achiever Award from CEO Aviva Life Insurance for 2010
o Award in Bajaj Allianz for the best performing branch
Honoured as Best Performer (Standard Chartered Bank) in the month of Nov 2004 for achieving 150% of budget and rated as “E” Rater
Significant contribution in developing 1st MDRT of North- East, ICICI Prudential 2005 with 25 LACS in just one week
Awarded “ Recruitment Champion” 2005 in ICICI Prudential
SKILLS & ENDORSEMENT
Retail Sales Operations
Budgeting
Stock Management
Store Operations
Profit Accountability
Business Development
Client Relationship Management
French ( Learning )
LANGUAGES
English
Hindi
EDUCATION
2003 Bachelor of Computer Application from Bhopal University
Diploma In Management Consultancy from The Institute of Management Consultant of India(Cetificate awaited )