Evalyne Nyambura

Dedicated and versatile professional passionate about customer and administrative support, committed to ensuring exceptional service delivery and operational efficiency. With a robust background in customer support, I adeptly handle inquiries across diverse channels, promptly resolving concerns and providing accurate product or service information to foster enduring client satisfaction.

My tenure as an executive assistant honed my penchant for team support and operational excellence. Proficient in managing intricate calendars, facilitating appointments and meetings, and planning and executing seamless travel arrangements, I am adept at managing confidential correspondence with internal and external stakeholders through email, ensuring discretion and professionalism at all times.

Equipped with refined communication, problem-solving, time-management skills, and attention to detail, I thrive in dynamic environments, leveraging organizational prowess and adaptability to navigate evolving challenges. I am adept at embracing and learning new technologies and concepts. I have proficiently utilized tools such as Zendesk, Freshdesk, Trello, and Google Workspace to optimize remote support and bolster team collaboration, enhancing workflow efficiency and client satisfaction.

I am committed to personal growth and continuous improvement, and I look forward to collaborating with like-minded professionals who share my dedication to delivering exceptional customer and administrative support. I am excited about the opportunities that lie ahead and eager to contribute to the success of collaborative projects.