Eva San Gabriel

Nieva Mae San Gabriel Santo Domingo, Nueva Ecija, Philippines Value Statement: I am an over-achiever person with extensive experience at analyzing client’s needs and helping them achieve their goals at any level of success. Summary of Qualifications: 1. Eight years of over-all experience in technical, chat, voice-non voice, financial, and medical accounts. Currently fulfilling three years of experience with Myoutdesk as a virtual assistant for real estate. 2. Multi-skilled in all levels of support, hard worker, quick learner and ability to assume responsibility. 3. Works well under pressure. I can easily manage and adapt to changes effectively. Professional Experience June 2015 to Present Myoutdesk, LLC Sacramento, CA Inside Sales Agent Cold/Warm calling for sellers/buyers/circle prospecting/expired leads. Also manage client’s contact information’s, tasks and events. Drive and determination to see clients succeed. TASKS: Set a minimum of 1 appointment per day or 5 (confirmed appointments per week); Or 4 closings a month Manage CRMs Call Opportunity Wall Coordinate or Notify agents for appointments Generate/ Prospect Seller and Buyer Leads Call Potential Buyers/Sellers, Past Clients, Vendors, Lenders for Referrals Create Generator Links for Google+, Linkedin, Twitter, Facebook Create Marketing Templates/E flyers through RE/MAX website and BombBomb (New Listings, Closed Transactions, Promotions, New Agents, Newsletters, Holiday Celebrations) Create posts for closed transactions – Design Center Promote Agents/Team/Office on Social Media – Facebook, Twitter, Instagram, GoogleBusiness, LinkedIn, YouTube CRM: Vulcan 7 RingCentral Top Producer Market Leader Red X Boomtown CRM Zillow Premier Agent Brivity Estately Zbuyerleads Homelight RE/MAX Mainstreet FastExpert BombBomb MOJO PROGAMS & TOOLS: Skype Google Mail, Drive Google Hangouts (Calls & Chat) Google My Business Google Calendar Google Maps Listing book Online Marketing Tools (Facebook, Craigslist, MLS, North star) Paragon, MAARdata Remax.com (Mainstreet, Design Center) BombBomb Wordpress (Integrated with Boomtown) Social Media: Facebook, Instagram, Twitter, LinkedIn, YouTube, Google+ Big stock photos and Pinterest Ring Central VOIP Ring Central Meetings Photo editor online: pizap.com, fotor.com, befunky.com Paint Adobe converter Yelp.com Realtor.com/ blogspot Zillow.com / blogspot Teamviewer GotoMyPC MS Office (Excel, Words, Powerpoint) Answerforce HUBspot.com June 2015 to June 2015 Convergys Phillippines Mandaluyong, Philippines Financial Care Associate We hold substantial credit card information of members based in the United States and outside the country. Provides close attention to financial support information for credit card holders. Attends to general, billing, and technical queries. We coordinate with clients to analyze requirements and design customized financial strategies. Answered on average 200 customer calls per day and provided first call resolution to client inquiries on credit card concerns by using active listening skills and thorough knowledge of company products/service April 2010 to April 2013 ZerOne Solutions Sto.Domingo, Nueva Ecija, Philippines Sales Associate/Appointment Setter Build rapport with clients over the phone and set appointments. Offers products and services in align to the customer’s medical insurance needs. Convince clients to provide substantial information of their insurance preferences for retirement. August 2013 to May 2014 Qualfon Phillipines Inc. Dumaguete, Neg. Oriental, Philippines Operations Supervisor/Team Leader The Team Leader’s role is to ensure individual agents are performing against targets, reviewing their performance and coaching/training them to do so. The person who’s responsible for managing the team. I started as a technical support representative that specializes in data troubleshooting and services. From there, I made my way as a Team Leader or supervisor. Relevant Training: Inside Sales Agent - training knowledge Inside Sales 101 for different lead types, Objection Handling, Scripting, & Pre-qualification Buyer and seller real estate practices including documentation per transaction type. Acquisition and liquidation of Bank Owned property Bank qualifications/approval for Short Sale; REO property  Internet Marketing forms, lead sources, Lead Generation &CRM or database entry Common Lead Management systems including Boomtown, E Edge, and Kunversion Education June 2007 to March 2010 Foundation University Dumaguete, Neg. Oriental, Philippines Bachelor of Science in Nursing (June 2007 - March 2009) Midwifery in the 3rd year (June 2009 – March 2010)