A detail-oriented and proactive Admin/Operations Virtual Assistant with solid experience in job scheduling, inbox and calendar management, quoting, invoicing, and maintaining accurate client records. At your current role with an electrical company, you support operations through ServiceM8 by organizing job tasks, responding to inquiries, updating schedules, and creating SOPs for streamlined workflows. Known for identifying customer needs and providing timely, appropriate solutions while contributing to continuous process improvements.
Also experienced as a Marketing VA and Lead Generation Specialist, managing CRMs, conducting market research, and supporting lead generation efforts to drive business growth. You bring a well-rounded skill set that combines operational efficiency with strategic marketing support.