Eunice Wambui

Eunice Wambui Lower kabete, King'eero- | - Personal Details Date of Birth : 09/08/2003 Professional Summary Highly organized and customer-focused with a strong background in administrative support and customer service.Adept at handling high volume inquiries while providing excellent customer service.Skilled in multitasking,problem solving and conflict resolution.Committed to professionalism,efficiency and delivering outstanding service in a fast paced environment. Skills 1.Great written and verbal communication skills 2.Problem solving 3.Customer service excellence 4.Virtual assistance 5.Teamwork and collaboration 6.Computer literacy 7.Flexibility 8.Multitasking and time management 9.Attention to detail 10.Accuracy 11.Professionalism and poise 12.Conflict resolution Experience Tumaini Cafe,Karura Community Church Jan 2024 - Dec 2024 Salesperson *Assisted customers with purchases and provided exceptional service in a fast paced environment. *Managed transactions,handled cash and ensured accuracy in weekly sales report. *Maintained a friendly and welcoming atmosphere enhancing customer satisfaction. *Developed strong multitasking abilities while handling orders,payments and customer inquiries. Virtual Assistant (Freelance) August 2024 - November 2024 *Provided administrative support including email management and scheduling. *Maintained records and organized digital files improving work flow efficiency. *Assisted with data entry,research and other administrative tasks. Education ALX Africa August 2024 Virtual assistance Kibondeni College - Hospitality and Accommodation Management Loreto Kiambu Girls Highschool Highschool B+ -