EUNICE MAKOKHA
Nairobi, Kenya
linkedin.com/in/eunice-makokha--
SUMMARY
Executive Virtual Assistant with 3+ years of experience supporting CEOs and founders in high-growth
real estate and nonprofit sectors, specializing in optimizing workflows, enhancing productivity, and
streamlining operations.
Handled 30+ weekly client follow-ups via email, maintaining lead momentum and reducing response
delays for account managers.
Streamlined sales pipelines by managing call logistics, tracking lead progress, and keeping Follow Up
Boss CRM records up to date.
Improved on-time project delivery by 20% by setting up and managing workflows in Asana, reducing
missed deadlines and daily follow-ups.
PROFESSIONAL EXPERIENCE
INVESTOR MACHINE
Remote, USA
Virtual Administrative Assistant
June 2023- Nov 2024
Investor Machine is a Texas-based real estate marketing firm that uses predictive analytics, AI, and proprietary
data to help investors identify motivated sellers. With nationwide reach across 360 counties and 8-figure budgets
managed, it offers lead generation through direct mail, campaign tracking, and personalized account
management.
● Supported a team of 3 account managers and reported to the Head of Client Success, handling day-today admin, client communications, and backend support for over 30 real estate investors.
● Managed 30+ weekly client follow-ups using Follow Up Boss, ensuring timely responses and accurate
lead tracking.
● Coordinated executive and client meeting logistics, updated call records, and tracked leads—helping
improve follow-up speed and close rates across multiple regional markets.
● Created and sent out 100+ branded client reports in Canva, visualizing campaign performance for real
estate investors and contributing to client retention efforts.
FLAMINGO HORTICULTURE FAIRTRADE FOUNDATION
Naivasha, Kenya
Executive Assistant
March 2021 - Dec 2022
Flamingo Horticulture is a leading horticultural exporter working with Fairtrade Africa to improve
livelihoods for farmers and workers in Kenya through ethically trade practices
● Managed executive calendars, meetings, and reports across 3 Fairtrade projects, improving coordination
and decision-making speed.
● Streamlined internal communication workflows for a team of 10+ project officers by drafting executive
briefs and organizing weekly progress reviews
● Organized 12+ training sessions and field visits, ensuring smooth logistics for up to 50 participants each.
● Prepared & reconciled monthly financial reports, increasing reporting accuracy & meeting donor
deadlines.
BUSARA CENTER FOR BEHAVIOURAL ECONOMICS
Remote, Nairobi Kenya
Project Assistant
Feb 2020 – December 2020
Busara is a research and advisory firm that applies behavioral science to solve poverty and development
challenges across Africa and Asia.
Streamlined task management using Asana, improving on-time project delivery by 20% across 3 active
research projects.
Coordinated communication between project leads and 15+ field staff, ensuring client expectations
were met and deliverables aligned.
Tracked project milestones, flagged delays early, boosting operational efficiency, and reducing lastminute bottlenecks.
Maintained and updated project plans weekly, supporting accurate reporting and faster decisionmaking by senior leadership.
EDUCATION
Bachelor of Science, Jomo Kenyatta University of Agriculture and Technology
Nairobi, Kenya-
TECHNICAL SKILLS
Project & Task Management: Asana, Trello, Monday.com, ClickUp
Email & Calendar Management: Gmail, Outlook, Google Calendar, Calendly
Communication & Collaboration Tools: Slack, Zoom, Microsoft Teams, Google Meet, Loom
File & Document Management: Google Drive, Dropbox, OneDrive, SharePoint
Automation & Workflow Optimization: Zapier,
Design & Visual Content Creation: Canva, Google slides
CRM & Lead Tracking: Follow Up Boss, HubSpot
CERTIFICATIONS
Workflow Specialist, Asana
Monday- The Complete Guide to Effective Project Management, Udemy
Alx Virtual Assistant Course, African Leadership X
PORTFOLIO
https://sites.google.com/view/eunicenmakokhasportfolio?usp=sharing
December 2024
March 2024
August 2022
