NGEREM EUNICE CHINYERENWA.
Lagos, Nigeria
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www.linkedin.com/in/eunice-ngerem-
EDUCATION
LAGOS STATE UNIVERSITY / DIPLOMA
SEPTEMBER 2003 - FEBRUARY 2006, LAGOS
MASS COMMUNICATION, (Lower Credit).
ALX VA COHORT 2 / CERTIFICATION
JULY 2022 - DATE, ONLINE
COURSE ON VIRTUAL ASSISTANT.
SKILLS
Detail-Oriented,
Proactive. Resourceful.
Resilience.
Time Management.
Organization.
Prioritization.
Adaptability.
Verbal & Written Communication.
Email Management.
Calendar Management.
Data Entry on Excel & Google Sheets.
Typing of Documents
Transcribing.
G. Suites.
Microsoft Suites.
Travel Itinerary Management.
Internet Research.
Slack.
Lead generation.
Airbnb Arbitrage.
Google Meet.
Zoom.
Proofreading & Editing.
Search Engine Evaluation.
SUMMARY
Productive delivery of quality results on schedules.
Enable clients the flexibility to do other things, while giving optimum attention to their family.
Efficient delivery of tasks and projects promptly.
Aiming to leverage my abilities to successfully fill the Data Entry Clerk role at your company.
WORK EXPERIENCE
Travel Hub / Ticketing and Reservation Freelancer
July 2022 - Present, Lagos
Travel Hub is a collaborative travel agency platform that provides physical and virtual office spaces/facilities to upcoming and incredible agencies
Booking of flight ticket
Hotel Accommodation Reservation
Passport procurements
Visa procurement
Handling clients' reservations while being in constant communication with them
Lead Car Services/ Customer Service Representative
November 2018 - March 2020, Lagos
LEAD CAR SERVICES is an On-demand Taxi service
A successful response to customers' and drivers' inquiries and complaints earned trust in the organization
Posting of images and detailed content on social media influenced students on Campus to use the services more
Customers' and drivers' satisfaction was achieved using a timely and consistent communication
Protecting and representing the image of the company as the first contact and image of the company was achieved by the quality relationship with clients via phone calls and/or face-to-face engagement
Promotion of LEAD Car Services products and services through social media in Ibadan was a strategy that earned the company more sign-up from both Drivers and Rider
Sankore Publishers Ltd. / Personal Assistant/Secretary
January 2003 - A3, Lagos.
Filing of documents
Making & Receiving telephone calls
Welcoming visitors
Preparing staff salary payroll
Recruitment and training of staff
Paying utility bills i.e. NEPA, NITEL, Water Bills.
Typing and proofreading of documents, photocopying.
Internet research works
Lodgment & Withdrawal of cash and cheques from Banks
Sending & Receiving facsimiles & E-mails
Coordination of travel itinerary (Visa, Hotel booking and flight tickets, etc).
Stocktaking of published books.
