Eunice Muthoni
15258 |- |-
Summary
I am a hardworking, reliable, and trustworthy person who can work well under minimal
supervision. With one year of experience in the call center industry, I am confident in my ability
to excel in this role and contribute to the overall success of your company. My experience in
both inbound and outbound calls has provided me with the necessary interpersonal skills for
handling customer inquiries.
Experience
Internship program
Oct 2022 - Dec 2022
Kenya Electricity Transmission Company Limited (KETRACO)
I worked in the Department of Corporate Communication as a corporate communication intern.
Sales attendant
May 2022 - Sep 2022
Wacira Family Retail Shop
I delivered exceptional customer service by promoting customer engagement and enhancing
product knowledge.
Customer service attendant
Jan 2021 - Apr 2022
Opesa
I handled customer inquiries and complaints in a timely and professional manner while
providing product support for the company.
Education
Bachelor of Science - B.Sc, Communication and public
relations
2019 – 2023
MOI UNIVERSITY MAIN CAMPUS
Distinction
Secondary School
Bishop Gatimu Ngandu Girls High School
Skills
2015 – 2018
Social Media Marketing, Marketing and advertising, Public relations skills, Hardworking,
Entrepreneurial skills, Communication, Communication, verbal and written, Interpersonal
communication skills, Time management skills.
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