Eunice Maina

OW EUNICE MAINA EXECUTIVE ADMINISTRATIVE ASSISTANT/ VIRTUAL ASSISTANT CONTACT - - 1Nairobi, Kenya PROFILE SUMMARY Experienced and results-driven Executive Administrator/Virtual Assistant bringing forth over nine years experience serving as an effective Executive manager in different industries. I have a proven track record in developing and executing successful Office roles. I am seeking a challenging role where I can contribute my skills in strategic planning, team leadership, and creative problemsolving skills to achieve business objectives. EDUCATION 2023- TO DATE TECHNICAL UNIVERSITY OF KENYA Bachelor in Business Managemnt- TECHNICAL UNIVERSITY OF KENYA Diploma In Legal Studies Credit, Upper Division LANGUAGES English: Fluent Kiswahili: Fluent SKILLS Management and Strong leadership skills Excellent Communication Skills Analytical and Problem solving skills ICT Competence-Good command of Microsoft office tools, data handling and processing, presentation ,operating systems and Internet Basic Accounting Skills Confident and I enjoy being In charge of any assigned task Organization Competent in decision making Attention to details prioritizing quality of work WORK EXPERIENCE 2021 - 2024 ASK A DOC LIMITED Office Manager/Executive Assistant OFFICE ADMINISTRATION Running day today operations of the company Filling all relevant corporate documents either in hard or soft copies as required Receiving and distributing both incoming and outgoing official emails accordingly Email and calendar management and organization Supervision of all of all staff to ensure efficient service delivery FINANCIAL MANAGEMENT Booking all invoices in the financial system either directly or in liaison with the accountant Sending clients monthly statements Accurate and timely billing for all services provided Following up payments from clients and recording such payments once received in the financial system( QuickBooks) CUSTOMER SERVICE Record all clients BIO Data in the electronic Medical record9EMR) and financial system that was in place for service delivery Responding to all clients queries Receiving all incoming calls to the company and directing to the relevant personnel Guiding the clients through the process of service INZU FURNISHINGS LIMITED April 2016- Dec2019 OFFICE ADMINISTRATOR Handled overall management of workflow in administrative department Maintaining accurate records Organized all clients documents in a systemic way Find out all customers needs and recommend them Established new businesses Worked with different suppliers while ordering for the company Negotiating contracts and packages with suppliers Acted as a link between the customers and the company to ensure effcient service delivery Management of petty cash