Eunice Kirii

Eunice Wambui Kirii P.0 Box- Nairobi Cell Phone-,- Email-,-PERSONAL STATEMENT I possess a wide range of skills in systems installation, configuration, upgrading and maintenance. I have 12 years of experience working in various organizations, working across several different systems and platforms. I am committed to finding innovative solutions to a variety of IT problems, such as security and technical troubleshooting. I can offer exemplary support with network administration, effective project management and increased system performance. PERSONAL SKILLS AND COMPETENCIES Proficient in IT system Administration and experience in development of network infrastructure. Good management of IT infrastructure i.e. Network, Connectivity and information Security. Expertise in Desktop User Support Project Planning and Management skills of multi- million dollar programs with good knowledge of various donor regulations, environment and reporting; resulting in high quality programming Excellent grasp of the Right Based Programming with a personal commitment to children’s; development and protection especially through ICT4D. Excellent communication and interpersonal skills with the ability to build relationships with people from diverse backgrounds in an open manner which promotes team work amongst staff. Ability to multi- task and perform under stress with minimum supervision. Good coordination skills amongst staff by giving direction, motivating and monitoring results. This was well demonstrated during my Tenure as the Regional IT coordinator. Extensive experience in Children Protection Policy and standard operations procedures of organizations. Analytical, problem solving and decision making skills. QUALIFICATIONS 2015 to 2016: Master of Business Administration-Management of Information Systems: University of Nairobi. 2005 – 2008: Bachelor of Science in Information Technology-First Class Honours: Jomo Kenyatta University of Agriculture and technology-: Graduate Diploma in Information Systems-Institute for the Management of Information Systems-IMIS : Strathmore University. -: Diploma & Higher Diploma in Information Systems- Institute for the Management of Information Systems. PROFESSIONAL COURSES Windows Server deployment and management: Advanced ArcGIS: Intermediate ITIL: Intermediate Mobile Mapping for smartphones and tablets CAREER EXPERIENCES AND ACHIEVEMENTS January 2023 to date Consultant-Innovation, IT Project Management and Service Delivery Key Responsibilities. Provide Leadership and insight in areas of information communication and technology, innovation and service delivery. Help in embracing new and emerging technological trends by alighting organization goals to keep abreast with technology as an enabler. Managing project, from initiation until completion, and ensure that projects are delivered on time, of quality and meet client specifications. Formulation of innovation strategy within an organization, in line with an organizations vision and mission. Training and induction of users on new products and or innovation. Conceptualizing start-ups ideas into tangible products and processes, following through the incubation process. January- Operations Officer, Jumose water Ltd Key Responsibilities: In charge of the day to day operations of Jumose water company. Ensuring that the necessary regulations are adhered to by the various regulation bodies i.e. KEBS, KRA and county government of Nairobi Compilation of monthly reports and analysing the revenue and expenditure. Ensuring efficient and smooth running of the organization, both to clients and the employees. April 2016-December 2019: Volunteer, Innovation week University of Nairobi Key Responsibilities: Provided technical advice on the preparation of the innovation week, together with the innovation working committee at the university. Rapporteur in various topic discussion forums. Managing the innovation week project from initiation until success completion. Collaborating with various stakeholders and partners, on the financing and funding of the innovation week. Report writing and compilation of the final report on the various innovation weeks. January 2016 to March 2016: Regional IT Officer Plan International, Region of East & Southern Africa Office Key Responsibilities. Provided technical advice, expertise and first line support and network administration, network, server support and troubleshooting for corporate systems to ensure effective and efficient IT operations at the Plan International RESA Regional Office based in Nairobi & the Plan International Pan African Office based in Addis Ababa, Ethiopia. Ensure that the corporate Enterprise resource planning application, SAP runs and performs as required and that users use the application to perform their duties optimally. Support the HR and communication functions to manage the various communication platforms such as reliefweb and job application portal. Ensure efficient management of IT infrastructure to reduce wastage of IT resources and ensure return on investment of ICT resources. Support the provision of Blackboard services, Video Conference facilities and virtual meetings as may be needed. Provided technical guidance and support to offices on IT policies, maintenance of network and Plan’s systems, and coordinate implementation of new systems in offices while maintaining the ICT configuration database for both hardware and software. Perform Liaison Functions with Outsourcing Partners and Vendors: Directly liaise and manage outsourced services and including all local and international vendors to ensure all contracted and outsourced services are optimally performed including all SLAs and contracts. Process payments and manage all records. Co-ordinate the support for technical operation of organizational IT applications and systems including but not limited to Plan’s online systems (SAP, Global HRIS, Vidyo etc ), Plan’s online services (Planet, Email, and Business Online) MS Office, Desktop OS, Server OS and mobile/remote users. 1st September 2014 to 30th June 2015: IT Coordinator-Eastern Region Hub Plan International, Machakos & Tharaka Program Unit Key Responsibilities. Provide IT related support, and based on a review of IT status, needs, and management in the office, draft information management plans, including automation, digitization and telecommunication. Coordinate the introduction and technical operation of organizational IT systems and applications. Provide technical guidance and support to offices on IT policies, maintenance of network and Plan’s systems, and coordinate implementation of new systems in offices. Assist in the planning the acquisition of specific IT hardware and software, coordinate its introduction into the office, and manage its maintenance. Regularly review and evaluate office and users equipment and recommend replacement in accordance with the organization’s hardware life cycle guidelines. Assist to maintain and manage ICT infrastructure systems including WAN applications per Global and Country standards. Budget effectively and efficiently for the IT function, including forecasting hardware and software needs. 16th April 2010 to 31stAugust 2014: IT Coordinator Plan International, Homabay Program Unit Key Responsibilities. Provide first line support and network administration, network, server support and troubleshooting for corporate systems to ensure ICT operations at the Program unit continue smoothly. Prepare ICT4D plan for program unit to integrate plan ICT4D strategy into program implementation. Participate in system/ project rollout, testing and certification to improve accessibility of plan ICT infrastructure to users in the Program unit Efficient management of IT infrastructure to reduce wastage of IT resources and ensure return on investment of ICT resources. Ensure Timely IT disaster recovery as specified in IT business continuity Plan. Production of monthly and quarterly reports on ICT initiatives in the region including ICT developments in the communities. Ensure IT procedures and guidelines are implemented effectively. Participate in system/project rollout, testing and certification. Spearhead ICT for development project. From planning to completion stage. Complete monthly network security implementation and performance report for monitoring ICT security incidents in the region. Complete monthly and quarterly system management, hardware and software for monitoring of software, ICT hardware and software resources. Ensuring IT operations are run as expected within budget, time and specifications. Key Achievements: I spearheaded the implementation of a geographic information system project dubbed “improved planning and learning” for monitoring and advocacy on cloud hosting instance. A first of its kind initiative in Plan Kenya. The project can be accessed on the following URL: http://-/PlanH/ During my tenure, I successfully designed and implemented network architecture. This resulted to increase of efficiency and effectiveness of work process in the region Advised management accordingly on the adaptation of latest technology and infrastructure, this has led to the use the latest IT infrastructure in plan kenya I ensured a secure information infrastructure by enforcing security procedures and protocols thus mitigating against potential risks, this has resulted in zero system downtimes. I have ensured that the staff have the necessary skills and knowledge by carrying out capacity building on IT use and proficiency. Represented Plan international in various international forums such as CRS ICT4D conference 2014, GIS workshop at the organization head office in London April 2008 to April 2010: ICT Officer Bitz IT Consulting Ltd Nairobi Key Responsibilities: Liaising with clients on the best solution for their ICT applications. Providing first and second level user support to clients Liaising with vendors of applications/software for proper maintenance of the system Design and implementation of data flow diagrams. Ensuring proper working of networks and providing support to ensure proper running of the network. Advising clients on the best ICT practices and new technologies. Identifying user training needs and executing their training programs. Key Achievements: Contributed to good customer service by coming up with a comprehensive service level agreement targets and plans. Contributed to increase in revenue and sales by proactively taking part in business proposal writing REFEREES Angelica Kiboro Principal Strathmore Institute of management and Technology Strathmore University P.o. Box 59857-Nairobi Tel: 606155 - Michael Warui Country IT Manager Plan International-Kenya P.o. Box- Tel: 254 -- Catherine Etsabo Head of Systems Operations Kenya Bureau of Standards P.o. Box 54974-Nairobi Tel:--