Eunice Keya

Eunice Keya Nairobi, Kenya | - -| www.linkedin.com/in/eunice-keya-va PROFESSIONAL SUMMARY Dynamic, results-oriented Virtual Assistant with over 5 years of experience supporting executives and clients in various administrative capacities. Highly skilled in calendar management, email communication, customer support, and data entry. Known for attention to detail, efficient multitasking, and a commitment to delivering superior client satisfaction. Adept at coordinating projects, managing virtual teams, and handling diverse administrative functions to enhance business operations. Looking to contribute to a forward-thinking company with an emphasis on efficiency, organization, and seamless remote support. CORE COMPETENCIES Administrative Support Calendar and Email Management Customer Support & Client Relations Project Coordination & Management Data Entry & Documentation Time Management & Prioritization Virtual Team Collaboration Proficient in MS Office, Google Workspace, and Virtual Tools PROFESSIONAL EXPERIENCE Lead Food Technologist Village Industrial Power – Makueni, Kenya November 2020 – April 2024 Led administrative functions, including calendar management, email correspondence, and report generation for senior leadership. Provided comprehensive customer support, handling inquiries, and resolving issues efficiently to ensure high client satisfaction. Managed digital records, ensuring timely updates and accurate information flow, optimizing internal processes. Designed presentations, certificates, and documents for training and product launches, enhancing communication with teams. Played a key role in the candidate selection process for ProductionHub, evaluating and identifying top talent, and contributed to the seamless onboarding of new hires to ensure successful integration into the team. Managed vendor relations and facilitated smooth distribution processes, ensuring on-time delivery and market availability. Intern Brookside Dairy Limited – Ruiru, Kenya May 2018 – June 2018 Managed data entry tasks, ensuring precise and accurate record-keeping. Assisted in monitoring product quality, sampling, and reporting, contributing to the optimization of production. Provided general administrative support across departments to ensure smooth day-to-day operations. Office Assistant MOK and Associates – Nairobi, Kenya January 2016 – September 2019 Managed complex calendars, coordinated meetings, and scheduled appointments for executives, ensuring proper time management and follow-ups. Acted as a liaison between clients and staff, facilitating smooth communication and ensuring accurate data flow. Streamlined document organization, file management, and data entry, ensuring easy retrieval and up-to-date information. Supported remote operations, assisting with virtual meetings, document sharing, and overall task management. Leveraged Google Workspace and Microsoft Office to maintain organized records and improve workflow. EDUCATION & CERTIFICATIONS Certificate in Virtual Assistance ALX – August 2024 – September 2024 Diploma in Food Science and Technology Murang'a University of Technology – August 2016 – April 2018 LANGUAGES Kiswahili – Native English – Expert