Eunice Keya
Nairobi, Kenya | --| www.linkedin.com/in/eunice-keya-va
PROFESSIONAL SUMMARY
Dynamic, results-oriented Virtual Assistant with over 5 years of experience supporting
executives and clients in various administrative capacities. Highly skilled in calendar
management, email communication, customer support, and data entry. Known for attention
to detail, efficient multitasking, and a commitment to delivering superior client satisfaction.
Adept at coordinating projects, managing virtual teams, and handling diverse administrative
functions to enhance business operations. Looking to contribute to a forward-thinking
company with an emphasis on efficiency, organization, and seamless remote support.
CORE COMPETENCIES
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Administrative Support
Calendar and Email Management
Customer Support & Client Relations
Project Coordination & Management
Data Entry & Documentation
Time Management & Prioritization
Virtual Team Collaboration
Proficient in MS Office, Google Workspace, and Virtual Tools
PROFESSIONAL EXPERIENCE
Lead Food Technologist
Village Industrial Power – Makueni, Kenya
November 2020 – April 2024
● Led administrative functions, including calendar management, email
correspondence, and report generation for senior leadership.
● Provided comprehensive customer support, handling inquiries, and resolving issues
efficiently to ensure high client satisfaction.
● Managed digital records, ensuring timely updates and accurate information flow,
optimizing internal processes.
● Designed presentations, certificates, and documents for training and product
launches, enhancing communication with teams.
● Played a key role in the candidate selection process for ProductionHub, evaluating
and identifying top talent, and contributed to the seamless onboarding of new hires to
ensure successful integration into the team.
● Managed vendor relations and facilitated smooth distribution processes, ensuring
on-time delivery and market availability.
● Led end-to-end recruitment for Drying Hub staff, including drafting job briefs,
screening candidates, and conducting interviews.
● Collaborated with management to ensure staffing aligned with operational needs and
community impact goals.
● Designed and delivered practical training sessions focused on workplace safety,
process compliance, and productivity.
Intern
Brookside Dairy Limited – Ruiru, Kenya
May 2018 – June 2018
● Managed data entry tasks, ensuring precise and accurate record-keeping.
● Assisted in monitoring product quality, sampling, and reporting, contributing to the
optimization of production.
● Provided general administrative support across departments to ensure smooth
day-to-day operations.
Office Assistant
MOK and Associates – Nairobi, Kenya
January 2016 – September 2019
● Managed complex calendars, coordinated meetings, and scheduled appointments for
executives, ensuring proper time management and follow-ups.
● Acted as a liaison between clients and staff, facilitating smooth communication and
ensuring accurate data flow.
● Streamlined document organization, file management, and data entry, ensuring easy
retrieval and up-to-date information.
● Supported remote operations, assisting with virtual meetings, document sharing, and
overall task management.
● Leveraged Google Workspace and Microsoft Office to maintain organized records
and improve workflow.
EDUCATION & CERTIFICATIONS
Certificate in Virtual Assistance
ALX
Degree in Food Science and Technology
Jomo Kenyatta University of Agriculture and Technology
Diploma in Food Science and Technology
Murang'a University of Technology
LANGUAGES
● Kiswahili – Native
● English – Expert
