Eunice Janel Torres

EUNICE JANEL TORRES EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE & SALES ASSOCIATE CONTACT - - EDUCATION Hello, I’m Eunice Goal-oriented, adept in identification and implementation of process improvements, including workflow enhancement and policy and procedure modifications. Offering key strengths in time management and communications across all level of personnel, management and clientele. EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE City Government of Davao l Davao City, PH Bachelor of Science in Business Administration Major in Marketing Management Philippine Women’s College, Davao City, Philippines 2008 - 2010 The Customer Service Representative is responsible for providing excellent customer service to government agencies and the public. This includes answering questions, resolving issues, and providing information about government programs and services. The ideal candidate will have strong customer service skills, as well as the ability to work independently and as part of a team. TRAVEL AGENT FootSteps Travel and Tours l Remote SKILLS Communication AUG 2022 - NOW MAR 2020 - JUNE 2020 The Travel Agent is responsible for helping clients plan and book their travel arrangements. This includes researching destinations, booking flights and hotels, and arranging transportation and activities. The ideal candidate will have a passion for travel, as well as strong sales and customer service skills. Creativity Organization Teamplayer Problem solver REFERENCE SALES ASSOCIATE All Flip-Flops l Davao City, PH NOV 2019 - MAR 2020 The Sales Associate is responsible for providing excellent customer service and promoting sales of merchandise in a retail store. This includes greeting customers, answering questions, helping them find products, and ringing up purchases. The ideal candidate will have strong customer service skills, as well as the ability to work independently and as part of a team. OFFICE CLERCK Available upon request FCT Industrial l Davao City, PH JUN 2012 - OCT 2019 The Office Clerk is responsible for providing administrative support to a company or organization. This includes a variety of tasks, such as answering phones, filing paperwork, preparing reports, and scheduling appointments. The ideal candidate will have strong organizational and time management skills, as well as the ability to work independently and as part of a team.