EUNICE GRACE GARDONES
MEDICAL BILLING SPECIALIST
Biñan Laguna, Philippines |-| (-
SUMMARY
Detail-orientated Medical Billing Specialist showcasing 12 years of experience handling billing and clerical
tasks to ensure accurate and timely patient billing. Highly experienced in insurance verifications. Proven track
record in dealing with complicated cases within the healthcare industry and processing claims with accuracy
and confidentiality.
PROFESSIONAL EXPERIENCE
Flow Health Outsourcing, Inc.
Feb 2018 - Jan 2025
·Accurately entered, reviewed, and analyzed patient demographics and charge information to verify
insurance eligibility.
·Validated the accuracy of CPT and diagnosis (DX) codes based on requisitions and laboratory results.
·Reviewed patient deductibles and co-insurance to ensure correct claim billing and payment responsibility.
·Submitted medical claims and ensured that all approved charges were processed electronically for timely
adjudication.
·Investigated and resolved rejected claims, performed necessary corrections, and rebilled as required.
ARRIVA Medical Philippines
Jul 2013 - Aug 2017
·Managed high-volume data entry for a diabetic supplies provider, accurately posting over 1,000
transactions daily, including insurance payments and patient information.
·Ensured 100% accuracy in recording client insurance details and payment allocations, consistently
recognized by leadership for attention to detail and reliability.
·Performed daily cash posting of claims, payments, adjustments, and denials, ensuring timely and accurate
updates to patient accounts.
·Processed invoices, purchase orders (POs), and mailing records while utilizing Microsoft Office tools—
especially Excel, Google Sheet and Outlook—for efficient workflow management.
·Maintained up-to-date financial records to support billing reconciliation and revenue cycle accuracy.
American Data Exchange Company
May 2009 - Apr 2013
Supported mortgage loan processing by reviewing, verifying, and entering property and loan data from
legal documents. Ensured accuracy and compliance with U.S. mortgage and title standards while meeting
daily productivity and quality benchmarks.
CORE COMPETENCIES
Medical Terminology, ICD-10 &
HIPAA Compliace
Probles solving abilities
Insurance eligibility verification
Medicare, Medicaid & Commercial
Insurances
Medical billing software: Kareo,
Waystar, Noble Health & HDMS
EDUCATION
Jacobo Z. Gonzales Memorial School of Arts and Trades
Information Technology
Jun 2006 - Mar 2009
CORE VALUES
As values are equally important as other technical skills-set, my core values are; Godcenteredness, Integrity, and Respect.
REFERENCES
Flow Health Outsourcing / TL
Daryl Armeza
Flow Health Outsourcing / Process Lead
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Christine Sanchez