Eunice Damilola

Eunice Damilola

$5/hr
I help businesses and individuals streamline their work operations into efficient workflow.
Reply rate:
100.0%
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos State, Nigeria
Experience:
3 years
EUNICE DAMILOLA OLATINWO PROFESSIONAL SUMMARY An Executive Virtual Assistant specialized in administrative support, data entry, customer service, customer support, calendar and email management, sales and marketing, appointment setting and Scheduling, booking management system, cold calling etc. with over 3 years of experience in providing exceptional service to clients across various industries with a proven record of success. A customer support specialist with ability to resolve complex customer issues efficiently and effectively, adept at handling high volume inquiries via phone, email, live chat, social media etc. while maintaining professionalism with relevant skills and tools. A seasoned and informed executive assistant in providing exceptional and excellent service in email management, bookings, reports, filing etc. to CEOs, Individuals, Organizations across nations with a strong work ethic, sense of reliability and transparency with transferrable skills and experience beneficial to employer in differs fields. SKILLS Soft Skills ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Excellent communication skill Customer Support Complaint Handling Customer Relationship Management (CRM) Attention to Details Problem Solving Skill Interpersonal skil Adaptability Team work Management skill Time management Hard Skills ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Phone Support Excellent telephone etiquette Calendar management Appointment setting/scheduling Bookings MS Office Google workspace Basic Data Analysis Canva Designs Sales Marketing Social Media Email Management WORK EXPERIENCE Administrative Assistant. Moniqs Emerald Limited. Lagos State, Nigeria. Key Roles: ▪ Handling of client’s campaign projects and execution ▪ ▪ ▪ Collation and submission of reports at appropriate times Personnel management Appointment setting and scheduling (Mar-2022– May 2025) ▪ ▪ ▪ Calendar management Email management Preparation of reports and presentations Customer Support / Sales Advance Careers UK. London, UK. Key Roles: ▪ ▪ ▪ ▪ ▪ Giving support to potential students and taking them through proper training processes and frameworks Provision of training materials for students Giving professional advice regarding the career course that best suits prospect Leads generation and Cold calling Sales and marketing Customer Service Representative. SBM Naturals. Lagos, Nigeria. Key Roles: ▪ ▪ ▪ ▪ ▪ ▪ (May-2023 – March-2025) (July-2018 – Oct-2019) Provision of helpful solutions to customer complaints Recommendation of products that best suits the customer’s need Product campaign and awareness Collation of report on each customer issues and solutions provided Sales promotion and report Handling inquiries via phone calls, emails, texts etc. EDUCATION University of Lagos. Lagos Nigeria. Bachelor of Science in Business Administration Career Crafters Academy. FCT Abuja, Nigeria. Professional Certification in Digital Skills Emmanuel Alayande College of Education. Oyo State, Nigeria. NCE in Business Education/Accounting. (-In View) (2025) -) CERTIFICATIONS B.Sc. in Business Administration University Of Lagos, Lagos Nigeria (2027) (-in view) Professional Certification in Digital Skills Career Crafters Academy. FCT Abuja, Nigeria (April 2025) NCE (Nigeria Certificate in Education) Emmanuel Alayande College of Education. Oyo State, Nigeria. (August 2017)
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