CURRICULUM VITAE
Personal Information
Name: Eugene Kwabena Adu
Date of Birth: 14/10/1997
Address: P.O. Box OS 2048, Osu, Accra, Ghana, West Africa
Phone Number: - / -
E-mail:-
EDUCATION
Advanced Certificate in Industrial Security Management, Forensics and Investigations
University of Ghana Business School
August 2021
Relevant Coursework: Introduction to Basic Investigation, Essential tools of Investigation, Surveillance and Information Gathering in Corporate Investigation (Market Surveys, Anti-counterfeit Investigation), Security Risk Management, Evaluation and Physical Security Survey, Biometric Science and Crime Scene Forensics, Advanced Investigation and Incident Report writing.
NCC Education Level 5 Diploma in Business Information Technology
IPMC College of Technology
December 2019
Relevant Coursework: Information Systems and Organizations, Professional Issues in IT, Database Design and Development, Office Solutions Development, Principles of Business Operations, Information Systems Analysis.
NCC Education Level 4 Diploma in Business Information Technology
IPMC College of Technology
December 2018
Relevant Coursework: Computer Networks, Computer Systems, Databases, Designing and Developing a Website, eBusiness, Essentials of Management, Skills for Computing.
German Language
Goethe Institut Ghana
May 2017
Courses: Start Deutsch 1(A1), Deutsch A2, Deutsch B1 and Deustch B2
WASSCE
Presbyterian Boys’ Secondary School Legon
May 2015
Relevant Coursework: General Science (Chemistry, Physics, Geography and Elective Mathematics)
CERTIFICATES
Participation in Robotics Seminar, BlueCrest College, Ghana
Goethe-Zertifikat A1,A2, B1 (German Language)
Excel Skills for Business, Macquarie University, Australia (Coursera): Essentials
Excel Skills for Business, Macquarie University, Australia (Coursera): Intermediate I
Excel Skills for Business, Macquarie University, Australia (Coursera): Intermediate II
MASTERCLASSES
Forensic Investigation MasterClass
International Institute of Certified Forensic Investigation Professionals USA, INC. (IICFIP)
July 2021
SKILLS AND INTERESTS
Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Publisher, etc.
Highly organized and disciplined with a passion for Information Technology.
Excellent English skills, both written and spoken.
Fluent in German.
Basic Web Development Skills; HTML, CSS, JavaScript, WordPress, etc.
Basic Programming Skills; PHP, SQL, etc.
Database Design and Development; Microsoft Access, MySQL.
Good Research Skills; Source checking, advanced google search, etc.
Advanced Excel Skills; Pivot tables, Macros and VBA, Data Simulations, etc.
Virtualization; VMware and VirtualBox.
Possess a valid driver’s license with a clean driving record.
Ability to assume a high degree of accountability and integrity.
Possess great interest in the safety and security of assets; people, property and information, etc.
Ability to stay alert at all times and well-focused on the environment.
Ability to adapt easily to new business environments.
Accustomed to a deadline-driven environment.
Operation of Video Surveillance (CCTV) Systems, Communication devices, Access Control Systems, etc.
Troubleshooting and diagnosing problems to develop the best suitable solution.
Customer focused and keen on exceeding expectations.
WORK EXPERIENCE
All Detective Security Systems Co. Ltd
IT Support Technician
June 2015 – July 2017
Duties:
Maintenance of computer systems
Troubleshooting PC’s, laptops and mobile devices
Diagnosis of desktop, application, networking and infrastructure issues
Installation and support of telecommunication equipment.
Configuration of CCTV Systems to enable remote viewing over a network
Programming of car tracking devices and other systems
Network connectivity troubleshooting
Undertaking routine installations and de-installations of IT hardware and software.
Acting as a first and second line of support to customers
Implementing changes based on requests for change
Purchasing of IT Equipment and software in line with agreed budgets
Troubleshooting technical problems and implementing solutions
Assisting customers with technical support
Radius Solutions Limited Communications Assistant January 2018 – July 2018
Duties:
Collecting data and maintaining databases
Providing administrative support to programs and internal teams
Helping implement communications strategies
Maintaining calendars and appointments
Assisting in maintaining web content
Managing Social Media Accounts
Tracking projects and media exposure
Preparing presentations and reports
Velma’s Millinery & Accessories (National Service),
Nineteen 57 by KOD,
Ophelia Crossland Designs Ltd.
June 2020 – Current
Duties:
Purchasing of new IT Equipment
Generating monthly sales reports for each brand
Managing Brand Ecommerce Websites
Drafting official letters and responding to sensitive emails
Managing stocks of Equipment, products, etc., and generating monthly reports.
Supporting the implementation of new solutions and applications
Installing and configuring software and computer systems, networks, printers and scanners, etc.
Planning and undertaking scheduled maintenance and system upgrades.
Resolving issues for staff via phone, in person, or electronically
Troubleshooting system and network problems, diagnosing and resolving hardware or software issues.
Acting as a point of contact in relation to books of accounts and generating softcopy financial reports.
Ensuring frequent backup of data and business information.
REFREES
Juliana Oduro
All Detective Security Systems Co. Ltd--
Antoine Hoegah
Radius Solutions Ltd--
