Eugene Guzon

My name is Eugene Guzon, a 26-year-old professional from the Philippines with a strong background in customer service, technical support, virtual assistance, and appointment setting. With over three years of combined experience in both the BPO industry and remote work, I have developed a solid foundation in communication, organization, and client management that allows me to consistently deliver excellent results.

I began my career in the BPO industry, where I worked as a Customer Service Representative for more than two years. In that role, I assisted customers with billing concerns, technical troubleshooting, and account inquiries. This experience honed my ability to handle challenging situations with patience, professionalism, and empathy. I learned how to listen actively, provide clear and accurate information, and ensure every customer felt valued and supported.

After gaining significant experience in customer service, I transitioned into working remotely as a Virtual Assistant, a role I’ve held for over a year now. As a Personal Virtual Assistant, I have managed client schedules, organized appointments, handled administrative tasks, and supported daily operations to help clients stay focused on their goals. I later expanded my expertise into appointment setting, where I managed high-volume outbound calls, followed up on leads, and scheduled consultations that contributed to business growth.

What sets me apart is my strong work ethic, adaptability, and commitment to excellence. I take pride in my ability to learn new tools quickly, manage time effectively, and maintain a professional approach in all interactions. Whether working independently or as part of a team, I am dedicated to providing top-notch service and ensuring that every task is completed with accuracy and efficiency.

I am passionate about continuous growth and eager to contribute my skills to organizations that value dedication, integrity, and innovation. My goal is to be a reliable asset to any team I join, helping drive success through effective communication, organization, and a genuine commitment to outstanding service.