Eucharia Eziamara

EUCHARIA EZIAMARA PROFESSIONAL SUMMARY Results-driven Social Media Manager with 4+ years of experience growing brand visibility and engagement through strategic social media marketing. Proven ability to grow pages from 0 to 1,000+ followers in under 3 months using consistent content strategies, content calendars, and SEO-optimized bios. Skilled in community engagement, copywriting, and creative design to drive brand awareness and build loyal audiences. SKILLS • • • • • • Social Media Strategy & Growth Content Calendar & Planning SEO Optimization for Social Profiles Web analytics Canva & Graphic Design Reels & Video Editing (CapCut, Final Cut Pro) • Copywriting & Content Pillars • Community Engagement & Inbox Management • CRM & Analytics Tools (Google Analytics, Zoho, Hootsuite, SimilarWeb. • Creative problem solving WORK HISTORY 05/2020 to 05/2025 Social Media Marketing Manager Schoolville Limited • Increased brand visibility and engagement by creating and managing weekly content calendars based on content pillars. • Managed Facebook, Instagram, and LinkedIn pages, responding to over 20+ DMs, comments, and inquiries daily. • Optimized social media bios and product/service positioning to improve SEO and discoverability. • Designed promotional graphics and short-form videos using Canva and CapCut. • Built and engaged with the online community through strategic posting and community responses.. 10/2024 to 03/2025 E-Commerce Specialist/ Customer Service Representative Fifilondon (Remote UK) • Specialize in managing and optimizing online product listings to drive sales and enhance customer experience. • List products with SEO-friendly titles and descriptions across platforms like Shopify, TikTok Shop, and Facebook Shop. • Optimize product images and keywords for better visibility and searchability. • Regularly update inventory to ensure accuracy across all platforms • Handle order tracking and fulfillment, including checking shipping statuses and resolving delivery issues. • Ensure customers receive timely updates regarding their orders. • Provide prompt and professional responses to customer inquiries and reviews. • • Help build trust and encourage repeat purchases through excellent customer service. Focus on both strategy and execution to deliver a smooth, efficient, and engaging online shopping experience. 04/2023 to 07/2023 Social Media Manager & Content Creator Payscribe Limited • Grew social media presence across LinkedIn, Instagram, Facebook, and Twitter by implementing a targeted content strategy. • Created compelling graphics and copy for fintech-related content. • Responded to community messages and comments, fostering engagement and brand trust. • Tracked social metrics to optimize post timing and formats based on audience behavior. 02/2023 to 03/2023 Graphic Video Editor Rich Black Woman TV (Contract USA) • Produced and edited engaging video content for social media and YouTube. • Coordinated raw footage, applied effects, and ensured smooth transitions and sound quality. • Delivered on-brand videos aligned with content pillars and campaign goals. 03/2018 to 03/2019 Administrative Assistant Ministry of Basic and Secondary Education ( National Youth Service Corp) • Organized textbooks according to class and terms for easy dispatch to schools. • Reviewed curriculum in the aspect of teaching and learning process to improve and establish new processes. • Coordinated and scheduled meetings and conference call to optimize the scheduling of senior staff. • Developed methods for improving daily operations, communications, recordkeeping and data entry for increased efficiency. • Received and sorted incoming mail and packages to the correct recipient. 07/2013 to 05/2014 Cash Teller Unit Attendant (Industrial Training) Skye Bank Plc • Accepted and properly recorded cash deposits. • Accurately paid cash to customers as requested from their savings, current and term deposit accounts while also handling cheque transactions. • Ensured that no cash shortage arose from payment of cash to customers or receipts of same from them. • Operated the automated teller machine (ATM), handling loading and crosschecking cash before loading. EDUCATION 07/2017 Bachelor of Education: Computer Education Enugu State University of Science And Technology - Enugu, Nigeria 2012 National Diploma: Computer Science Federal Polytechnic Nekede - Nekede, Imo State TOOLS & TECHNOLOGIES • • • CRM: HubSpot, Salesforce. Dialers: Convoso, CallTools Communication: Slack, Zoom, Google Workspace. • • Email Campaigns: Mailchimp, Sendpulse Scheduling: Calendly, Google Calendar CERTIFICATIONS • EVCCEO Nigerian Communications Commission Digital Literacy Training For Youths • Delta State Youth Empowerment Pathway Project (2021) Graphic Design • Digital Witch Lead generation, Customer Service Specialist, and Technical Support (2022) • LinkedIn Learning (Feb 2022)- Customer Service Foundation. • Cousera Completion Certificate for Introduction to CRM with HubSpot (2024) • Google Digital Academy Fundamentals of Digital Marketing (2024)