Etinosa Imafidon

IMAFIDON ETINOSA HENDRIX ALIMOSHO, LAGOS STATE PHONE: +234 -8052 -475-400 E-mail:- LinkedIn profile: https://www.linkedin.com/in/etinosa-imafidon/ OBJECTIVE A desire to work in a challenging position for my career advancement that is ready to top my potential. EDUCATION ➢ (In progress) National open university, Nigeria MSc Information Technology ➢ (2007 – 2011) Covenant university, Ogun State BSc. (Hons) Management Information System ➢ (2000 – 2006) Pacific Comprehensive College, Alimosho, Lagos. (WASSCE) PROFESSIONAL CERTIFICATION ➢ ➢ ➢ ➢ ➢ ➢ ➢ British safety council- Introduction to international workplace health and safety Cisco Certified Network Associate (CCNA- TRAINING) Microsoft office 365 Identity and Services (Ms-100) Certificate: ISO 9001:2015 - Quality Management System (QMS) Introduction to CyberArk Privileged Account Security (CyberArk) Scrum Fundamentals Certified (SFC) Microsoft Certified Power Platform Fundamentals (2019) ➢ Microsoft certified teams Administrator (2020) ➢ Microsoft certified trainer (MCT 2020) ➢ Microsoft Licensing fundamentals (2020) WORK EXPERIENCE ❖ (February 2019- till date) Tek - Experts, Plot 2 chief Yesufu Abiodun Oniru, V.I- Lagos Job Details: Technical Lead Support Engineer Subject Matter Expert (SME) Enterprise Commerce Description: ➢ Provide Tier 2 Technical support for Microsoft 0365 Enterprise EMEA region/ Customers ➢ Support Microsoft Office 365 Cloud Deployment and Administration ➢ Manage Microsoft Exchange Online, Troubleshooting and fixing of issues regarding Mail flow, Email security and Email delivery & Management. ➢ Managed and supervise Engineers Aligned under the Commerce Operations ➢ Manage identity, billings, and subscription for office 365, azure and dynamics. ➢ Ensuring the operational health of the Exchange online, Skype for business, One-drive for business and Teams including security, availability, performance, interoperability ➢ Serve as a Mentor to new engineers by answering technical questions, escalating cases, and teaching detailed process development. ❖ Suru Group Ltd, 2 Sobo Arobiodun Str, Gra Ikeja Lagos ❖ (May 2014 - July 2018) Prolific Microfinance Bank Job Details: System Administrator Description: Worked as IT System Administrator to Prolific Microfinance Bank and serve as IT support to the group Head office. ➢ Maintenance of IT network infrastructure and general system maintenance for the head office and subsidiaries. ➢ Running back-up on the server, running of system updates, upgrades ➢ Follow up on ATM card application, complains, ATM renewal, Atm cash retraction audit ➢ Liaise and give 2nd tier level support for the Bank One Application used by the Micro-finance bank ➢ Work closely with both internal stakeholders and external business partners to support e-channels projects and assist in e-product development and enhancements ❖ -) Ladania Nigeria limited, Corporate Media Suite Elephant Cement House, Alausa, Ikeja. Job Details: Network Engineer Description: Deployment of servers, Deployment of routers & D-link switches, Maintenance of Local & WAN Network Equipments, Maintenance of Computer Systems/ICT Products, Network support/ administration. Project: LAPO Micro-finance Bank: Nationwide Connectivity ➢ Site Survey and Preparation ➢ Infrastructure Deployment and Implementation ➢ Linking up branches to the head office via virtual private network (VPN) ❖ (2010) Flexmore Technologies limited, 1408a Ademola Adetokunbo str. V.I Lagos. INTERNSHIP: As an IT officer, I was committed to diagnosing, reproducing, and fixing customer software and hardware issues. Troubleshoot protocols while running internal software tools to get issues resolved. Conducted LAN support, General System maintenance, data backup and recovery Data recovery, assist customer with problem isolation and resolution. SKILL SET ➢ Complex Problem-Solving skill ➢ Interpersonal Skills ➢ Decision-Making skill Technical Skills ➢ Very good knowledge of java, c##, Html, PHP programming language ➢ Experience administering content in multiple Content management system environments Joomla, Word press. ➢ Proficiency in Microsoft office 365, Azure Active directory, SCCM ➢ Knowledge of LANs and WANs, switches, routers, and standard networking protocols. Reference Available on Request