Ethel Angel Victor

ETHEL ANGEL VICTOR www.linkedin.com/in/ethel-victor-b16a891b5 Results-driven professional with expertise in virtual assistance, administrative operations, CRM systems, and business support. Experienced in executive schedule management, real estate support, lead generation, and sales outreach. Skilled in data analysis, reporting, and database management to improve operational efficiency and decision-making. Adept at stakeholder communication, process improvement, and delivering measurable results in fast-paced remote and on-site environments. CORE COMPETENCIES Virtual Assistance | Administrative Operations | Calendar & Schedule Management | Appointment Setting | Customer Service & Client Relations | CRM Systems | Real Estate Support | Property Management | Lead Generation | Cold Calling | Sales Outreach | Data Analysis & Reporting | Data Visualization | Database Management | Business Operations | Supply Chain Coordination | Stakeholder Communication | Team Collaboration | Process Improvement PROFESSIONAL EXPERIENCE Remote Executive Assistant, Ajani & Kimberly Business Management Consulting (Oct 2025 – Present) Provide executive-level administrative and operational support to C-suite leadership. • Coordinate cross-functional communication across departments. • Prepare structured documentation, reports, and internal operational deliverables. • Support due diligence processes including asset and inventory documentation. • Maintain digital records, communication workflows, and task tracking systems. Thematic Extern (Business Development and Sales), Extern, Remote (September 23, 2024 – October 31, 2024) Conducted research on emerging creative communities within the creator economy and developed strategies for network expansion. • • • • Identified potential YouTube and Instagram content creators for integration into Thematic’s network, enhancing creator outreach. Analysed creator profiles for compatibility with Thematic’s offerings, improving targeted outreach effectiveness. Developed communication and advertising strategies to strengthen Thematic's presence and attracted high-value creators. Synthesized research findings into a comprehensive presentation, providing actionable recommendations for outreach. Front Desk Officer (NYSC), National Defence College, Abuja, FCT (September 2024 – July 2025) Managed front desk operations, ensuring smooth coordination of visitors and staff. • • • • Provided exceptional customer service by addressing inquiries and directing guests appropriately. Maintained accurate records, documentation, and correspondence to support office administration. Assisted in handling correspondence and organizing official documents. Collaborated with various departments to enhance operational efficiency and professionalism. Administrative Manager, Adsuit Hotel, Calabar, Cross River State (January 2024 – June 2024) Managed hotel administration, coordinated front desk operations, supervised staffs, and ensured efficient customer service. ● Implemented process improvements resulting in increased front desk efficiency by 25% ● Supervised and trained hotel staffs on new procedures which reduced staff turnover by 30% ● Ensured compliance with hotel policies and procedures which increased staff productivity ● Collaborated with other departments to ensure efficient hotel operations which increased customer’s satisfaction overall Independent Data Collector, TELUS International AI Data Solutions, Canada, Remote (August 2023 – September 2023) Conducted data collection and analysis, managed data, and collaborated with teams at TELUS International AI Data Solutions. ● Conducted comprehensive data collection and analysis for Google, resulting in meaningful reports and recommendations ● Utilized advanced data analysis techniques to organize and analyze data, ensuring data integrity and accessibility ● Collaborated with cross-functional teams to develop effective data collection strategies to support organizational goals ● Managed and organized large data sets using data management software, ensuring accurate and reliable information gathering Front Desk Officer/Assistant, Ke-mon Diagnostics Medical Laboratory, Calabar, Cross River State (June 2023 – January 2024) Managed front desk operations, provided customer service, and assisted with administrative task at the medical laboratory. ● Managed front desk operations, ensuring efficient customer service and data management ● Assisted with administrative tasks, maintaining accurate records and databases ● Provided exceptional customer service, resolving queries and concerns in a timely and professional manner ● Maintained an organized and welcoming reception area by coordinating appointments, managing visitor logs, and ensuring cleanliness and tidiness. Supply Chain Undergraduate Intern, Shell Petroleum Development Company of Nigeria, Port Harcourt, River State (September 2023 –November 2024) Coordinated material availability, analyzed data for supply chain optimization, and collaborated with teams at Shell Petroleum Development Company of Nigeria (SPDC). ● Coordinated material availability at upstream asset warehouses, ensuring 20% increase in product availability ● Analyzed data to identify trends and optimize supply chain operations ● Collaborated with cross-functional teams to evaluate contractors and develop effective data collection strategies ● Engaged in a site visit and management facility engagement at Onne supply base, demonstrating commitment to understanding supply chain operations EDUCATION AND CERTIFICATIONS The Short-Term Rentals Academy - Short Term Rentals and Virtual Assistant Skills Certificate, February 08, 2026 Aspire Leaders Program (Aspire Institute) — Certified Fellow, December 2025 McKinsey.org Forward Program — Certificate of Completion, December 10, 2025 Certified MindTheGap Experienced AI Educator – August 02, 2025 Digital For All (DFA) 2.0 Data Analysis Track - Tech4Dev Certificate of Completion, October 08, 2025 Google Data Analytics Professional Certificate – Coursera (Skep Foundation), January 2025 Google AI Essentials Certificate – Coursera (Skep Foundation), January 2025 Worker Readiness & Professional Skills Modules - Skep Foundation, December 2023 Launching Leaders Program - BYU Management Society, June 2023 B.Sc. Business Management - University of Calabar, Cross River State, Nigeria. March 2024 Fundamental of Accounting Certificate - Alison Courses, January 2019 VOLUNTARY/LEADERSHIP EXPERIENCES Admin/Support Volunteer – Office of The National Youth Leader, All Progressive Congress (APC). January 2026 – Present Cowry wise Ambassador (Volunteer) – December 2025 – Present Administrative Volunteer — The Watercolour Project, The Luminary Foundation. March 2025 – Present Female Representative — Young Single Adult Group. January 2023 – July 2024 Secretary — Relief Society Group. July 2021 – September 2022