Etebong Bassey

ETEBONG BASSEY SUMMARY Executive Assistant and Virtual Administrative Professional with 4+ years supporting founders, directors, and high-growth teams. Strong in calendar management, systems building, workflow optimization, documentation, and operations. Tech-savvy, proactive, highly organized, and comfortable working independently with minimal supervision. Experienced with AI tools (ChatGPT, Claude), automation tools, and productivity platforms including Asana, Notion, Trello, and Google Workspace. Known for fast execution, clear communication, and keeping leaders focused on highvalue tasks while managing daily operations seamlessly. CORE SKILLS Executive Calendar & Inbox Management Scheduling, Meeting Coordination, Daily Priorities Notion, Asana, Trello, ClickUp AI Tools: ChatGPT, Claude, Gemini Process Documentation & SOP Creation Workflow Optimization & System Building CRM Updates & Digital File Organization Research, Reports & Meeting Summaries Deadline Tracking & Follow-Up Management Zapier / Make (Basic Automation Setup) Google Workspace (Docs, Sheets, Drive, Calendar) Professional Communication Problem-Solving & Independent DecisionMaking WORK EXPERIENCE Freelance Virtual Assistant | Remote | Curative Behavioral Health, Charlotte, NC Jan 2023 - September 2025 Managed the founder’s calendar, meetings, reminders, and daily workflows with accuracy and consistency. Organized inbox communication, drafted responses with AI tools, and prioritized messages for the founder. Prepared weekly reports, meeting summaries, and client documentation. Tracked projects, follow-ups, and deadlines using Asana, Notion, and Google Sheets. Created SOPs, workflows, and process documentation to streamline internal operations. Maintained organized digital files, cleaned databases, and structured folders for quick access. Coordinated with clients, therapists, and partners across time zones. Used AI tools to draft content, summarize documents, and automate repetitive tasks. Managed basic content scheduling and updates across digital platforms. Customer Service & Operations Assistant | Aspacelife Technology - Abuja May 2020 - Dec 2022 Handled daily operations including record keeping, scheduling, documentation, and customer communication. Supported reporting processes, ensuring data accuracy and timely updates for management. Organized and maintained both digital and physical files for quick retrieval and smooth workflow. Assisted in internal communication between departments, ensuring tasks moved efficiently through the pipeline. CERTIFICATIONS Google Workspace Productivity Certification – Google Microsoft Office Specialist (Excel & Word) – Microsoft Virtual Assistant Professional Certificate – Udemy CRM Management & Reporting – HubSpot Academy Data Entry & Administrative Support Certification – Udemy Cybersecurity Awareness Training - Google ACHIEVEMENTS Reduced founder workload by streamlining communication and organizing workflows. Improved internal document organization and reduced time wasted searching for files. Delivered 90% of tasks ahead of deadlines. Built a centralized Notion workspace that improved team clarity and task visibility. EDUCATION Bachelor of Science - Business Management University of Calabar, Calabar 2014 - 2018 Diploma in Computer Application Royal Connectivity Institute, Calabar 2012 - 2013 TECHNICAL PROFICIENCIES Google Workspace Microsoft Office Suite CRM Tools Asana Trello Slack Zoom Dropbox Basic Social Media Tools Notion Clickup Zapier ADDITIONAL INFORMATION Highly organized, fast learner, and proactive Comfortable working independently with minimal supervision Strong English communication skills Reliable laptop, internet, and power backup Steady, calm energy in fast-paced environments