I am a promising, hard working graduate with a background
in Library and Information Science. as a creative, energetic individual
with excellent communications skills and pleasant accommodating manner, i believe i offer the right combination of skills to be just that person.
learning from different cultures and languages that gave me a strong self-confidence and great aptitudes for dealing with different targets and clients. Passionate and empathetic, I am a strategic thinker who cares deeply about the prefect execution of the projects. As an impactful and collaborative leader, i resolves in a highly efficient way the most difficult design and creative matters, also sets up great strategies for fashion business and Customer Service.
Give solution, not reaction
When customers buy your service or product, they also pay for a competent customer service experience. Customer Service is part of the package that a client pays for and expects that the company adheres to it when needed.
Some companies try to avoid the confrontation by beating the bush. Some customer service executives provide empathy to the customer, but not a solution, which the customers actually seek.
This is where your company can provide a black and white solution to issues that the customers have. So, rather than saying ‘We understand your concern and are trying our best to solve the issue’ make sure you actually solve the problems.