ESZTER SOLYMOSI
London, UK
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P R O F E S S I O NA L S U M M A R Y
Vision-driven change agent with career-long record of people management, business development, and sales
techniques success for leading organizations
A results-oriented, adaptive, and technical Area Manager Professional with 10+ years of sales experience aspiring
to launch a professional career in the L&D Training and People Experience Department, who is in the process of
becoming a certified Dale Carnegie Trainer. Equipped with a background of success in crafting innovative sales
books, developing market managers in maintaining successful business partnerships, and conducting market
research to foster competitive Agoda products. Growth-focused thought leader who specializes in launching and
strengthening strategic client relations, analyzing critical feedback to craft commercial enhancements.
Exceptionally dedicated professionals with keen interpersonal, communication, and organizational skills, as well
as budget management, policy development, and resource allocation expertise.
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Team Culturing
L&D Trainings
Commercial Materials
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CORE COMPETENCIES
Distribution Systems
Promotional Activities
Market Expansion
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Operations Management
Life Coaching
Internal Reports
PROFESSIONAL EXPERIENCE
FREELANCE TRAINER AND COACH, LONDON, UK, APRIL 2025 TO PRESENT
• Designing and facilitating customized training sessions on leadership, communication, and personal
effectiveness
• Delivering one-on-one coaching to professionals to support performance improvement and career
development
• Applying Dale Carnegie principles and coaching frameworks to enhance learning outcomes
• Supporting individuals and teams in building confidence, goal clarity, and interpersonal skills
TRIP.COM, LONDON, LONDON, UK, AUGUST 2023 TO APRIL 2025
COUNTRY MANAGER – UK & IRELAND
• Leading, coaching and developing a team of 8 Market Managers and Market Executives to improve
team productivity, efficiency, and personal growth.
• Developing and implementing the strategy in UK & Ireland
• Providing input to senior management in developing effective and scalable solutions to improve process
efficiencies.
• Driving the market in reaching key performance indicators (KPIs) for account profile by developing and
sustaining strong partner relationships, providing relevant data insights and superior consulting service
to hotel partners
FLOWERBX LIMITED, LONDON, UK, AUGUST 2022 TO JUNE 2023
DIRECTOR OF BUSINESS DEVELOPMENT UK
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Responsible for the UK market growth focusing mainly on the hospitality industry.
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Lead strategic market growth.
AGODA INTERNATIONAL PTE LTD., LONDON, UK, APRIL 2011 TO JULY 2022
PEOPLE EXPERIENCE MANAGER EMEA
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Overhaul and establish optimized onboarding processes for EMEA new hires resulting in an overall 91%
satisfaction score in Q1 2022.
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Continuously creating training programs that are aligned with the organization’s objectives and helping
to upscale both the EMEA team leaders and sales team.
Working and evolving knowledge across the region via knowledge lab sessions, regional newsletters,
building knowledge hub, guiding EMEA champs, etc. that resulted in overall 85% satisfaction score in Q1
2022.
Lead the Strategic Account Management certification program in EMEA with 14pp overachievement in Q1
2022, putting EMEA as number one region within Agoda.
AREA OPERATIONS MANAGER EMEA (TL)
• Cultivate an exceptional performance team culturing, guiding 2 of 3 promoted team members in H2 2021,
being the most successful team in EMEA region.
• Devise and administer ideation sessions for all EMEA sales managers, as top 2 plans are selected for
regional KPI.
• Lead the rollout for Agoda’s innovative CRM tool for EMEA region, discovering pain points, crafting training
sessions, and coordinate product releases.
AREA SALES MANAGER EMEA (TL)
• Headed operations for new cities teams tasked with expanding into new markets for Agoda in EMEA,
producing 100% YoY growth for 3 successive quarters in 2019.
• Composed a sales playbook for Agoda emphasizing techniques on entering new markets in EMEA which
became the standard across Agoda in other regions for new market expansions.
• Orchestrated a team of 10 professional market managers in investigating, obtaining, and maintaining
successful hotel partnerships.
• Completed market research into trends in the market and industry to guarantee competitiveness of Agoda’s
products.
• Evaluated and offered comprehensive feedback on quality and availability of data, resulting in commercial
improvements from recommendations.
• Scheduled a timetable and guiding market managers in partner tours regarding objectives, internal goals,
and targets.
• Launched and sustained strong relationships with crucial decision makers at technology partners, hotels,
and other relevant partners.
• Accumulated and disbursed best practices and informed partners on tools, models, and technologies.
• Construct new knowledge hubs for TLs and EMEA Account Managers, boosting efficiency, raising
productivity and sales by continual training.
• Implement promotional activities and strategies with partners to improve opportunities for room availability
and productivity.
• Discover regional supply needs regarding promotions and product offerings to meet market demand.
• Manage new suppliers listing processes and renewals with existing partners.
• Coordinate presentations and commercial materials, supplier data in distribution systems, season renewals,
and weekly/monthly supplier and internal reports.
PRICING TEAM LEADER
• Headed breakthrough workflow implementation across Global Pricing Team operations at Agoda’s HQ in
Bangkok.
• Enhanced by 8% pricing competitiveness and parity in EU region.
• Worked with multiple team leaders in EU Business Development team to discuss potential strategies on
improving the pricing competitiveness of Agoda.
• Hold pricing training for market managers to rise overall knowledge and handle objections.
ACCOUNT MANAGER
• Handled 5-star Hotel portfolio in London, strengthening relationships by consultative approach, resulting
in 167% YoY production increase in Edinburgh.
ESZTER SOLYMOSI
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Executed strategies and promotional activities with partners to enhance productivity and opportunities to
manage room availability and pricing competitiveness of the agoda.com website.
Conducted market research into trends in the industry and identified regional supply requirements in terms
of product offerings and promotions to match market demand.
Identified, qualified, contacted, counseled, and visited important hotel and accommodation suppliers
mainly in London and Edinburgh.
Audited and evaluated performance of partnerships and determined action plan to optimize production,
prepared reports, presentations, and commercial materials accordingly.
Deployment and coordination of revenue driving activities and revenue management tactics, processes,
and procedures.
Created strong relationships with over 80 PICs to ensure their needs and marketing goals were met.
Served as the clients’ primary day-to-day contact.
BNI HUNGARY, BUDAPEST, HUNGARY, JANUARY 2010 TO APRIL 2011
BNI REGIONAL DIRECTOR, Professional Networker
• Represented the organization at public events.
• Managed project and event operation budgets.
• Provided leadership and direction in the development of entrepreneurs to evolve in networking and
representing their companies.
PREVIOUS EXPERIENCE
DIETTOUR, BUDAPEST, HUNGARY, DECEMBER 2008 TO JANUARY 2010 | OWNER
AQUAWORLD, BUDAPEST, HUNGARY, OCTOBER 2008 TO OCTOBER 2009 | GUEST RELATIONSHIP MANAGER
COURTYARD BY MARRIOTT LAKEWOOD, USA, NOVEMBER 2005 TO JUNE 2007| MANAGER TRAINING
EDUCATION AND CREDENTIALS
CERTIFICATION IN FOR PERSONAL PERFORMANCE COACH: LIFE COACHING, 2019
The Coaching Academy, London, United Kingdom
MASTER OF SCIENCE (M.SC.) IN TOURISM AND HOTEL MANAGEMENT, 2011
Budapest Business School, Budapest, Hungary
BACHELOR OF ARTS (B.A.) IN ECONOMICS AND HOSPITALITY, 2003
Budapest Business School, Budapest, Hungary
DALE CARNEGIE, TRAINER, 2024
Dale Carnegie, United Kingdom
DALE CARNEGIE, COACH, CURRENTLY IN PROGRESS
Dale Carnegie, United Kingdom
CERTIFICATIONS
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Positive Psychology Master Coach, Live Success Academy
Associate Certified Coach, International Coaching Federation (ICF)
Inspiring Leadership through Emotional Intelligence, Case Western Reserve University
Dale Carnegie Leadership Course, Dale Carnegie
Winning With Relationship Selling, Dale Carnegie
DISC Accreditation, The Coaching Academy
ESZTER SOLYMOSI
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AWARDS AND HONORS
TRAINER AND GUEST LECTURER FOR UNIVERSITY OF PECS,-
Faculty of Business and Economics, Pecs, Hungary
WELLBEING AND PRODUCTIVITY EXPERIMENT, 2021
18% Happiness and Wellbeing Score Improvement, 100% Recommended by Participants
100% Improvement in Work Life Balance and Motivation, 17% Impact on iNRN
ADDITIONAL INFORMATION
Languages: English, Hungarian, Czech
Technical Proficiencies: Windows, Microsoft Exchange, Microsoft Office Suite, HubSpot, Confluence, JIRA,
Trello, Monday.com, Zendesk Explore, Metabase, Workday
Interests: Self-development, golfing, photography, swimming, running, travelling, chocolate
