ESTHER CHIAMAKA UBERU-
Phone: -
LinkedIn: linkedin.com/in/esther-uberu-7a-
Summary
Highly organized and meticulous Virtual Assistant with 2+ years of experience in administrative
support. Skilled in email management, and calendar scheduling, and proficient in Google
Workspace tools, Asana, Trello, and Canva. Ability to streamline operations, contribute to
organizational goals and provide exceptional customer service. Enthusiastic about learning new
software and implementing efficient systems.
Technical Skills
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Microsoft Excel: A powerful spreadsheet software for data analysis, calculations, and
organization. As a virtual assistant, I use Excel to create budgets, track expenses, analyze
sales data, and more.
Google Sheets: I am well-experienced with spreadsheet tools, I create and share
documents, track projects, and manage data.
Salesforce (or other CRM systems): I use a CRM to manage leads, track sales
opportunities, and maintain customer records.
Data Entry: inputting data into a computer system, such as spreadsheets or databases.
This skill is essential for virtual assistant tasks, including data organization, report
generation, and customer record maintenance.
Adaptability: As a virtual assistant, I can adapt to different clients, projects, and
software.
Teamwork and Collaboration: I collaborate with other team members, clients, or
contractors and deliver within the time limit.
Analytical Skills: Skilled in analyzing data from platforms like Google Analytics,
Facebook Insights, and Instagram Insights to gain valuable insights.
Communication (Verbal and Written): Effective communication is crucial in customer
service. I communicate clearly and concisely, both verbally and in writing, with clients,
colleagues, and customers.
Time Management: The ability to prioritize tasks, manage time effectively, and meet
deadlines. This is essential for handling multiple tasks and projects simultaneously.
Organizational Skills: The ability to stay organized and multiple tasks efficiently. This
includes planning, prioritizing, and scheduling tasks.
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Problem-solving: The ability to identify and resolve issues in a timely and effective
manner. This could involve troubleshooting technical problems, resolving customer
complaints, or finding creative solutions to challenges.
Professional experience
House-of-Perrybel Fashion House.
United States.
Virtual assistant | Social media manager
March 2023-March 2024
Brand Awareness: Consistently driving brand visibility and recognition through strategic content
and targeted campaigns. Fostering active and loyal online communities by creating engaging
content and responding promptly to comments and messages. Achieving significant traffic to
client websites through effective social media marketing strategies. Proactively manage
calendars, schedule appointments, and respond to emails promptly. Deliver outstanding customer
service and foster positive client relationships. Utilize innovative productivity tools to streamline
operations and maximize efficiency. Skilled in managing social media platforms, crafting
engaging content, and optimizing online presence.
Common Skills Include:
● Multitasking: Coordinated and managed meetings between suppliers and internal teams,
ensuring clear communication and alignment
● Scheduling and Calendar Management: Developed and updated product catalogs and
promotional materials, ensuring content accuracy, alignment with brand aesthetics, and email
Management.
Romy’s Luxe Import and Export.
Istanbul Turkey.
Virtual Assistant
January 2024 Administrative
Resolute Virtual Assistant with a proven history in providing top-notch administrative, customer
service, and content management support. Skilled in optimizing workflows, managing calendars,
and leveraging platforms like Facebook Marketplace to drive results.
● Facilitated supplier communication and procurement processes, assisting 30+ suppliers
monthly with order submissions and documentation.
● Managed a database of 200+ supplier records, ensuring accuracy in product specifications and
confidentiality.
● Provided vendor support to 50+ partners, addressing inquiries regarding product availability
and delivery timelines with a 95% satisfaction rate.
● Developed and updated product catalog and promotional materials, ensuring content accuracy
and alignment with brand aesthetics.
● Scheduled and coordinated fashion photo shoots and editorial features, achieving an average
participation rate of 90%.
Education
Kaduna State Polytechnic.
Estate management and valuation (EST)
September 2021- March 2023
As an estate manager, I have learned to oversee the acquisition, leasing, maintenance, and
economic management of real estate properties, including tasks like tenant relations, property
inspections, and financial reporting. It also includes property valuation, which involves assessing
the market value of properties for various purposes, such as buying, selling, or taxation.
Skills
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English.
Advanced Volunteering Experience.
Administrative Assistant Volunteer.
Managed scheduling and appointments, organized files, and prepared documents, email,
and phone inquiries promptly and professionally.
Coordinated meetings and events, ensuring seamless organization.
Virtual Assistant Certification (Savvy Academy.
Time Management with Calendar.
Google Workspace Certification Interests.
Organizing and Planning.
Entrepreneurship or Small Business Management.
