ESTHER SANTOS
Virtual Assistant
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https://esthersantos.my.canva.site/
ABOUT ME
EDUCATION
Associate in Hotel &
Restaurant Management
University of the Visayas
2017
As a proactive virtual assistant, I bring a dynamic approach to
providing top-notch support to clients. With a keen eye for detail
and a proactive mindset, I am committed to anticipating needs
and exceeding expectations. Leveraging 2+ years of experience
in virtual assistance, I thrive on taking initiative and finding
innovative solutions to streamline processes and boost
productivity.
WORK EXPERIENCE
Data Entry Specialist/ CRM Manager
Jan 2023 - Mar 2024
COMPASS
SKILLS
Administrative Support
Research Assistance
Social Media Management
Customer Support
Real Estate Assistance
Writing and Editing
Content Management
Graphic Design Assistance
LANGUAGES
ENGLISH
FILIPINO (TAGALOG)
FILIPINO (VISAYAN)
Conducted targeted data mining efforts to extract contact
information of property owners, utilizing advanced techniques to
gather accurate and up-to-date data.
Generated comprehensive comparative market analysis reports
to provide valuable insights to clients and support informed
decision-making in property transactions.
Effectively integrated acquired contact information into our CRM
system, ensuring seamless communication channels and
facilitating efficient client management processes.
General Virtual Assistant
Nov 2021 - Nov 2022
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Created graphics for the company's social media accounts.
Utilized the company's standard operating procedures to
manage emails from students.
Scheduled Zoom meetings and scheduled social media posts.
Transcriptionist
July 2021 - Oct 2021
LINGUO GO
Converted TikTok audios to text.
Categorized and labeled content data accordingly.
Reviewed and edited transcriptions done by speech recognition
software, and identified any inconsistencies
Transcriptionist / QA Specialist
Oct 2020 - June 2021
BUNCH TECH CORP.
Performed speed typing with 100% accuracy to meet the daily
quota.
Categorized and labeled content data accordingly.
I meticulously review and edit transcriptions to guarantee the
highest level of quality.
