Esther Sandy Aque

Administrative Virtual Assistant (Freelance & In-House) | Tagum City, Philippines | April 2010– April 2012

For two years, I worked as an Administrative Virtual Assistant for a family-owned business, where I was responsible for a wide range of administrative tasks that supported the smooth daily operations of the company. My duties included preparing and formatting business documents, managing the company calendar, scheduling meetings, and coordinating with clients for appointments and follow-ups. I maintained organized filing systems to both physical and digital, and ensured reports, correspondences, and confidential files were properly stored and easily accessible when needed.

My role required strong attention to detail, time management, and the ability to handle multiple tasks with minimal supervision. I became proficient in using Microsoft Office and began exploring online tools to improve productivity and team coordination. This in-house experience gave me a solid foundation in administrative work, client interaction, and workplace professionalism.

Virtual Assistant Masterclass | Surge Freelancing Marketplace | May 2024 – June 2024

I completed an intensive Virtual Assistant Masterclass under Surge Freelancing Marketplace, which provided advanced training in modern virtual assistance and digital tools. The training covered core administrative VA responsibilities, including calendar and inbox management, CRM updating, task tracking, and file organization.

I became highly skilled in using Google Workspace applications such as Gmail, Google Calendar, Docs, Sheets, and Drive to manage virtual workflows efficiently. I also practiced using CRM platforms, productivity apps, communication tools like Zoom and Slack, and project management systems. The hands-on activities and client simulations sharpened my communication, organization, and tech skills, helping me transition confidently into remote work environments.

Executive Virtual Assistant | Surge Freelancing Marketplace | May 2024

During my executive VA practicum, I supported business owners by handling short-term virtual tasks such as email and calendar management, file organization, online research, and appointment setting. I ensured timely responses to emails, created organized file systems on Google Drive, scheduled meetings, and helped clients streamline their workflow.

• Though short-term, this experience gave me real-world exposure to how executive-level support is delivered remotely. I gained confidence in my ability to work independently, manage multiple priorities, and provide quality service using digital tools. This role further strengthened my commitment to delivering reliable, organized, and results-driven virtual assistance.