Esther Richard

Page 1 MY PORTFOLIO ESTHER ADAEZE RICHARD (IDOKO) ADMINISTRATIVE VIRTUAL ASSISTANT-- Page 2 Professional Summary Hi, I'm Esther Adaeze Richard — Your Dependable General & Administrative Virtual Assistant. Are you a busy executive or entrepreneur feeling stretched thin by endless to-dos? inbox chaos, and shifting priorities, while your core business goals take the back seat? That’s exactly where I step in. I specialize in helping result-driven professionals like you reclaim time, boost productivity, and maintain seamless day-to-day operations. I provide structured, reliable, and proactive support to professionals across different industries. I’ve worked behind the scenes remotely with CEOs, consultants, and operations managers, ensuring tasks are completed efficiently, clients are happy & satisfied, and systems run smoothly. My superpower? Anticipating what needs to be done before it’s even requested, yearning to learn new things. I bring a can-do attitude, professional discretion, and a sharp eye for detail to everything I do. Let me help you clear the clutter, stay organized, and keep your operations flowing — So you can focus on what you do best: leading, growing, and innovating. Page 3 MY SERVICES 1. Email & Calendar Management 2. Data Entry & Database Management 3. Document Preparation & File Organization 4. Client Communication & Customer Support 5. Scheduling Meetings & Travel Coordination 6. Project Management Support 7. CRM Management 8. Online Research 9. Inbox Cleanup & Organization 10. Form Creation & Process Automation 11. Report Generation Page 4 SOFTWARE PROFICIENCY Page 5 PROJECT PORTFOLIO I’m thrilled to welcome you to my project portfolio — a curated space where creativity meets purpose, and every task tells a story of dedication, growth, and results. Whether you're here to explore my work, get to know my process, or simply connect, I'm glad you're here. Each project featured reflects my commitment to excellence, my attention to detail, and my passion for delivering value. From virtual assistance and admin support to customer experience and beyond, I aim to bring clarity, efficiency, and a touch of warmth to every role I take on. Feel free to look around, and don’t hesitate to reach out if something sparks your interest. Page 6 CERTIFICATIONS Page 7 Skills Executive support, calendar Management, Office Administration & organization. Adaptability & attention to detail Communication & Interpersonal Skills Project & Task Coordinate, meeting & event planning Customer Service & Client Relations Email Management Time Management & Problem Solving. Confidentiality & Discretion Project Management Data Entry, Management & Reporting Travel Arrangements & Expense Management Document Creation and Management Page 8 Document Preparation Page 9 DATA ENTRY Page 10 EMAIL MANAGEMENT Page 11 CALENDAR MANAGEMENT Page 12 TRAVEL PLANNING Page 13 Appointment scheduling Page 14 Appointment scheduling Page 15 Scheduling Tools Page 16 CRM Tools FRESHDESKS Page 17 CRM Tools ZENDESK Page 18 CLICKUP PROJECT MANAGEMENT Page 19 ASANA PROJECT MANAGEMENT Page 20 NOTION PROJECT MANAGEMENT Page 21 Automation Page 22 Client Testimonial "Esther's follow-up systems increased our client response rate by almost 40%. She’s proactive, professional, and persuasive— without ever being pushy. She made our sales process feel more human and less robotic, and that made all the difference. I recommend her to any business looking to elevate client interactions." — Shawn E., M.D Premier Source LLC Page 23 Client Testimonial "Working with Esther has been a total game-changer for my business. She anticipates my needs before I even voice them. From organizing my inbox to managing client follow-ups and CRM updates, she handles everything with such grace and accuracy. I genuinely don’t know how I managed before her. She’s more than just a VA—she’s a partner in my business growth." — Jessica B., Creative Agency Owner "I came into this working relationship stressed and overwhelmed. Esther came in, set up the structure, cleaned up our project management board, and brought a calm energy I didn’t realize I needed. Her ability to simplify chaos and keep things moving smoothly is unmatched. I trust her with the back end of my business completely." — Liam K., Consultant & Coach Esther is reliable to a fault. She never misses a deadline, catches things I overlook, and makes sure everything runs seamlessly behind the scenes. I feel supported, seen, and understood—and in today’s virtual space, that’s rare. Her presence has brought me so much peace of mind." — Daniel T., Online Educator Page 24 THANK YOU Let’s Work Together --Abuja, Nigeria.