Esther Ominyi

Esther Ominyi

$4/hr
Customer Service Automation Specialist and Remote Executive Assistant
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Enugu, Enugu, Nigeria
Experience:
2 years
About

Hi ! I’m Esther, a tech-driven Customer Service Automation Specialist and Remote Executive Assistant helping business owners simplify workflows, automate tasks, and manage operations efficiently.

I specialize in no-code automation and customer success tools that keep your business running smoothly β€” even while you sleep.

πŸ’Ό Here’s what I can do for you:

βš™οΈ Automate customer service processes (auto replies, ticket routing, and follow-ups)

πŸ€– Integrate CRMs and tools like HubSpot, Zendesk, Freshdesk, and Zapier

πŸ“© Manage your inbox, calendar, and team communication systems

πŸ“Š Create automation dashboards for tracking customer experience and performance

🧠 Build time-saving systems to reduce manual workload and boost productivity

Tools I Work With:

πŸ”Ή Zendesk

πŸ”Ή Freshdesk

πŸ”Ή HubSpot

πŸ”Ή Zapier

πŸ”Ή Notion

πŸ”Ή Google Workspace

πŸ”Ή Slack & ClickUp

Why Clients Choose Me:

πŸš€ Tech-driven and automation-focused

πŸ’¬ Excellent communication & customer empathy

πŸ’‘ Strategic, efficient, and highly organized

πŸ”’ Reliable, discreet, and professional

Let’s transform your business operations with smart automation and virtual efficiency!

πŸ‘‰ Message me today to get started.

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