Esther Oluwatobi Fasoranti

Resume Virtual assistant, Customer service, research writer Personal details Name Esther Fasoranti Email address - Phone number - Address Ondo, Nigeria, 351101 Ondo city Date of birth October 23, 1996 Place of birth kaduna Gender Female Nationality Nigerian Education Oct 2016 - Oct 2019 Degree Federal university Dutsinma Katsina, Dutsinma B.Sc Microbiology Sep 2007 - Jul 2013 West Africa School Certificate Air Force Secondary School Kaduna, Kaduna Employment Feb 2022 - Oct 2024 Research writer Intermedia Formulating contents in accordance with prescribed editorial and formatting guidelines Proofreading work to detect and correct errors Ensured that contents were properly researched so as to maintain originality Aug 2022 - Dec 2023 Mobilization officer/customer care Kratos Tech, Ondo city Answering customer's calls, emails, or messages promptly and professionally Maintaining accurate records of customer's interactions and transactions Collaborating with other departments to ensure customer's needs are met Nov 2021 - Apr 2022 Volunteer Great Comission Movement of Nigeria, Jos city Worked at the Non-profit Governmental Organization's arm and reached out to internally displaced persons Headed a team in medical outreach to one of the villages in Plateau state This resume is made with Jobseeker.com. Aug 2016 - Oct 2019 Virtual assistant Nigeria Fellowship of Evangelical Students, Katsina Managing appointments, handling phone calls, and maintaining calendars. Organizing files, entering data, creating reports, and managing spreadsheets. Assisting with project coordination, tracking progress, and ensuring deadlines are met. Skills Customer service Excellent Research writing Excellent Time management Excellent Report writing Excellent Data entry Excellent Administrative support Excellent Search Engine Optimization Excellent Virtual assistance Excellent Computer literate Excellent Basic web development Very good Tech-savvy Excellent Languages English Fluent French Beginner Hausa Good Yoruba Very good Certificates Fundamentals of Grant Writing Prepare to Deliver Excellent Customer Service This resume is made with Jobseeker.com.