Esther Oluwasola Tinuoye

 Administrative Assistant CONTACT -,- - No 21,olaofe musa crescent Arab rd, Kubwa Abuja. linkedin.com/in/esthertinuoye EDUCATION JUNE 2014 BSc Business Administration, Second class upper (2:1) Kwara state university Malete, Ilorin Kwara state. NOV 2012 OND Business Administration, Lower Credit (2:2) Federal Polytechnic Offa, Kwara State. KEY SKILLS Microsoft Office, excel Time management Team work Interpersonal Problem solving PROFILE Administrative Assistant with 3 years of experience organizing presentations, preparing facility reports, and maintaining the utmost confidentiality. Possess a BSc in Business Administration and expertise in Microsoft office. Looking to leverage my knowledge and experience into other related fields. PROFESSIONAL EXPERIENCE DEC 2019-AUG 2021 CUSTOMER SERVICE REPRESENTATIVE ZENITH BANK PLC, NIGERIA. Delivered qualitative service to customers. Responded to customers inquiries and resolving work related issues. Requisition and issuance if Cheques to customers. Maintained and managed existing accounts. Captured,updated and documented new and existing customers details. Processed and issued debit, credit cards to eligible customers. Opened over 600 savings account, 400 current account and 50 corporate account weekly. Enrolled and verified customers for bank verification number. Daily documented , sort and filed office documents. Provide general administrative and clerical support. Greet visitors and help them either find the appropriate person or schedule an appointment. Answer telephone screen and direct calls. SEPT 2019-DEC 2019 BANK TELLER ZENITH BANK PLC, NIGERIA. Receive the working cash for the day and count before the work begins. Accept and process both cheque and cash deposit and validated deposit slip. Processed cash withdrawals and payment of bills Responded to queries and assisted customers with account related issues. Balance cash and checks at the end of the day. JULY 2018- JUNE 2019 ADMINISTRATIVE ASSISTANT (NYSC) KOGI STATE HOUSE OF ASSEMBLY,LOKOJA NIGERIA. Assisted in all functions of the administrative unit. Handled few administrative request and queries from employees. Scheduled meeting based on staff and room availability. Answered phone calls and emails promptly and notify members of important information. Copy,digitize and filed office documents.