Esther Okpara

Esther Okpara PROFESSIONAL SUMMARY PROFESSIONAL EXPERIENCE Freelancer Versatile and reliable professional with 3+ years of remote experience as an Online English Teacher, Virtual Assistant, and Airbnb / Short-Term Rental Manager. Skilled in administrative support, client communication, scheduling, customer service, and online tools. Known for strong organization, clear communication, adaptability, and the ability to manage multiple responsibilities efficiently in fast-paced remote environments. Online English Teacher |2022-Present Freelance/Online Platforms Delivered engaging 1-on-1 and group English lessons to learners of different ages and levels Planned lessons, tracked student progress, and provided detailed feedback Communicated regularly with students and parents via email and messaging platforms Managed schedules, bookings, and class records independently Built strong rapport with learners through empathy and clear communication Virtual Assistant |2021 - Present Freelance / Remote Provided administrative support including email handling, calendar management, and data entry Conducted online research and prepared documents and reports Responded to customer inquiries professionally via email and chat Assisted with CRM updates and client follow-ups Supported daily operations for online businesses and entrepreneurs Airbnb / Short-term Rental Manager| 2023- Present Freelance / Remote Managed Airbnb listings, availability calendars, and pricing updates Handled guest communication before, during, and after stays Coordinated check-ins, check-outs, and housekeeping schedules Resolved guest issues promptly to maintain positive reviews Ensured high guest satisfaction and strong host reputation EDUCATION & CERTIFICATES TOOLS & PLATFORMS University of Benin |- Bachelor’s degree in Public Administration TEFL Institute |- TEFL Certification Airbnb Host Platform Google Docs, Sheets & Calendar Microsoft Word & Excel Zoom, Google Meet CRM Tools (basic experience) SKILLS Virtual Assistance & Admin Support Email & Calendar Management Customer Service & Client Communication Airbnb Listing & Guest Management Scheduling & Appointment Booking CRM Tools (Basic) Online Teaching & Lesson Planning Data Entry & Internet Research Google Workspace & Microsoft Office Time Management & Multitasking