Esther Nkwenti
Administrative Virtual Assistant
Contact Objective
Benue State, Nigeria
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Education
National Open University, Nigeria
B.Sc., Peace Studies and
Conflict Resolution
Certification
Digital Exchange Academy-DEXA
Virtual Assistant Professional
Digital Exchange Academy-DEXA
Project Management Professional
UNICEF – Agora Online Learning
Initial Survivors Support of GBV
Key Skills
Communication
Problem Solving
Administrative Support
Data Entry & Analysis
Project Management
Critical Thinking & Multitasking
Customer Service Rep
Organizational Skills
Graphic Design & 10-keys Typing
Email & Calendar Management
Proofreading and Editing
Scheduling & Time Management
Leadership
Successfully led a team of four
across two states for CashTransfer. My team exceed credit
goals while maintaining excellent
customer satisfaction scores.
As a virtual assistant, I have experience in managing schedules,
planning, and coordinating meetings and I developed exceptional
organizational and multitasking skills. I am proficient in using
computer applications including Microsoft Office Suite, Project
Management Tools and Google Workspace, with excellent word
processing, data entry or analysis abilities and a strong focus on
accuracy and efficiency.
Experience
October, 2017 – November, 2020
Executive Assistant | Credit / Customer Service Officer | • BetterLife Mirco-Finance Bank
- Managed executive calendar, meeting minutes, mail, inventory,
equipment, supplies, and reports, while performing other duties as
assigned by the executive.
- Efficiently handled inquiries, complaints, and requests
professionally, processed cash deposits, withdrawals, loan
payments, and cashing cheques, analyzed credit applications, set
payment plans, mentored loans, and prepared weekly reports
using Excel.
August, 2017 – September, 2020
NGO Volunteer • CORAFID
Assisted with research project, data entry and data collection,
focusing on women's issues and child protection, ensuring
comprehensive and effective research.
September, 2010 – August, 2017
Graphic Designer | Data Entry | Proofreading and Editing • Chyke
Enterprise
Managed daily graphic shop operations, performed data entry,
maintained records, assisted with system installations, and trained
students on computer operation and equipment functioning.
Internship
September, 2020 – February, 2021
Intern • Benue State Women Affairs (GBV & Counseling Centre)
Counseling and emotionally supports for women, investigating
abuse and violence cases, drafting child support agreements, and
generating weekly and monthly reports as assigned by supervisors.
References
Available upon request
