Esther Molina

Esther M. Molina Ortiz Urb. Parque Ecuestre, calle Canario D-27 Carolina PR 00987 - | -- Objective Provide and develop all my innate abilities, achieving excellent results in the work and the assigned area; also available through the trust and confidence placed in me with which I will help in the growth and future of the company. Professional experiences Alight Solutions, Hato Rey, PR - Health & Welfare Customer Care Representative Attend participants, answer questions and resolve problems over the phone Provide information about their benefits options to participants Assist participants in making their health care decisions. DataStatPR, Canóvanas PR Bilingual Telephone Interviewer - Gather information about survey topics Conduct paper and computer based interviews Collect data and put information onto computer Education University of Puerto Rico, Carolina PR. - Forensic psychology Universidad Carlos Albizu, San Juan PR 2018-Current Clinical Psychology Knowledge and skills Basic computer knowledge Knowledge in the programs: Word, Power Point, Excel and Publisher Good worker under pressure, flexible and reliable Knowledge and experience attending customers face to face, over the phone and through email. Excellent communication skills and fully bilingual in English and Spanish