Esther Lucky

Hello There! My Name is Esther Lucky Okpabi WELCOME TO MY PORTFOLIO 1 Know More About Me Your Name Esther Lucky Okpabi Title Miss Email- Phone Number - Skill Adaptability and Flexibility Data Entry Email Support Strong Interpersonal and Management Skills Customer Relationships Management or Similar tools Microsoft word, Excel e. t .c Position/Title GlobalTech Enterprises Outbound/In bound Call Center Agent(Remot e) Dec 2024 Ideascorp Limited(Hybri d) Customer Service Representati ve(Hybrid) 2022 Team Collaboration Handling high volume inbound/outbound calls Strong Communication and Active Listening Skills Year Ended Emotional Intelligence 2 PORTFOLIO Check Out Some of My Works. Project Name 1 Customer Support Representative Project Type 1 Responded to customer inquiries through various channels,including phone,email and chat ensuring high customer satisfaction Project Name 2 Scheduling and Appointment Management Project Type 2 Ensuring meeting time is cordinated and organized effectively Project Name 3 Record Keeping and Account Management Project Type 3 Maintained accurate records of customer accounts,contributing to data-driven improvements in service quality 3 Project Name 4 Software Proficiency Project Type 4 Proficient in various application tools like Google Workspace,Trello,Zendesk,Livechat and Other CRM tools. SERVICES What Can I Do For You Services Offered Customer Support Inbound/Outbound Calls Email Management Data Entry Appointment Management Product Listing and Information Accounts Recording and Management Chat Support Research Task 4 CONTACT Love To Hear From You Email- Phone Number - 5